I am having an issue with DVDA not recognizing the the command of what is usually (root) menu on remote button command. It works with dvd same project in blu -ray has no response when pressing menu, when burned to disc.
The DVDA preview works fine but not when disc is created.
I usually make fully interactive DVD's with the menus allowing you to do what ever I want.
With the blu-rays I've created until now it's been pretty simple, with one file on a static bg.
However,
I tried to make the same style menu with the blu-ray and have encountered an issue.
I have a top menu dividing into 3 sub menus with their own commands and links.
Everything works as it's suppose to, except (root) menu does nothing. I have the project setup that any time I press menu, it should return to the most resent menu. In the DVDA preview everything works as it should.
When I burn the blu-ray disc the menu (root) doesn't work, pressing top menu brings me back to the Top of the 3 sub menus and my client has to watch the whole intro every time, then navigate back to the menu it should have gone to.
So as far as I can tell, the (root) menu command is not working when creating blu-ray.
I've wasted 2 50 gig thermal discs @ $50 a disc on this project because of this.
I've tried even setting it up to return to a specific menu if menu button is pressed and it has the same effect. Allowing the videos to finish... the end command is the same (return to most resent menu) it works as it should. It's the (root menu) button command that isn't working.
The same project for DVD works perfect.
Please help, I need this to work. I have sent a question to tech support as well.
The DVDA preview works fine but not when disc is created.
I usually make fully interactive DVD's with the menus allowing you to do what ever I want.
With the blu-rays I've created until now it's been pretty simple, with one file on a static bg.
However,
I tried to make the same style menu with the blu-ray and have encountered an issue.
I have a top menu dividing into 3 sub menus with their own commands and links.
Everything works as it's suppose to, except (root) menu does nothing. I have the project setup that any time I press menu, it should return to the most resent menu. In the DVDA preview everything works as it should.
When I burn the blu-ray disc the menu (root) doesn't work, pressing top menu brings me back to the Top of the 3 sub menus and my client has to watch the whole intro every time, then navigate back to the menu it should have gone to.
So as far as I can tell, the (root) menu command is not working when creating blu-ray.
I've wasted 2 50 gig thermal discs @ $50 a disc on this project because of this.
I've tried even setting it up to return to a specific menu if menu button is pressed and it has the same effect. Allowing the videos to finish... the end command is the same (return to most resent menu) it works as it should. It's the (root menu) button command that isn't working.
The same project for DVD works perfect.
Please help, I need this to work. I have sent a question to tech support as well.