Can't enter DVD Architect Serial num after trial

rpcoopman wrote on 1/31/2009, 8:30 AM
So this is frustrating. I just purchased Movie Studio Platinum DL after using trials - which expired - got my new serial numbers via email. I uninstalled the trial versions. Installed the freshly DL'd versions from the download link on the purchase web page. Movie Studio installed fine - although apparently there's a hidden reg setting which still said my trial has expired, but the installer gave me option to purchase or enter serial number - so far so good.


Problem: Next installed DVD Architect Studio - same way. It also informs me that my trial has expired, but only gives me the option to purchase it (which I've already done). No option to enter serial number. This is retarded .. I should have to hack around in the registry just to install this software - which will probably be the only way around this. But that'a assumming that I know what to look for ... but I don't ..

Can anyone help? ... I'm going around in circles here ..

Thanks

Comments

Ivan Lietaert wrote on 1/31/2009, 8:49 AM
Contact official Vegas support for this. Don't hack the registry without their help/consent. It can take up to 4 working days before they react, but they'll help in the end.
Markk655 wrote on 1/31/2009, 2:24 PM
Try CCleaner to clean up the registry after uninstalling the software, then reinstall. That worked for a similar problem with VMS.
markus_g wrote on 1/31/2009, 4:02 PM
Hello,

Try using the option purchase, then choose by phone. This then should allow you to enter the serial number.

Regards

Markus.