Can't find "My Products" serial numbers

dxdy wrote on 9/25/2017, 9:43 AM

I know this has been addressed before, but I have searched and cannot find it.

I am using Vegas Pro 13 with Hit Film effects. Suddenly HitFilm is watermarking its effects. I do have a serial number, but I have relied on the old SCS My Products page to keep my serial numbers. SCS's site only has Catalyst and the like, and I can't find anything from back in the Sony days on the Magix site. I expect I am just looking in the wrong place. Any suggestions?

Comments

TheHappyFriar wrote on 9/25/2017, 9:47 AM

If I go to "https://www.sonycreativesoftware.com/myaccount/mysoftware I see all the SN's for the products I got from Sony/SF. I never got the more expensive version of Vegas with all the extras years ago so I'm not sure Hit Film would be on there or not.

dxdy wrote on 9/25/2017, 9:53 AM

Hmmm...I logged into the link, but there is no software listed. I have over the years purchased SVP since 7, plus DVDA, etc., and they used to be listed.

rraud wrote on 9/25/2017, 10:33 AM

The SCS 'My products' page is not longer active, It is now available through Magix Service Center web page.. https://www.magix.com/us/support/my-service-center/ Log in and select "My Products"

All my software and reg #s are listed, dating back to the (pre SCS) Sonic Foundry days.. (Vegas 1.0, SF 4, ect)

TheHappyFriar wrote on 9/25/2017, 10:43 AM

Strange, still works for me! :?

EDIT: magix site doesn't list my DVDA6 SN. :)

rraud wrote on 9/25/2017, 11:14 AM

Actually HF, the SCS link your posted gave a "We're sorry, the page you're looking for can't be found, so I assumed it was gone for good... but logging in to SCS 'My Account' gave access to the old SCS 'My Products'. Sorry for any confusion.

dxdy wrote on 9/25/2017, 11:48 AM

I still am not getting to it. On the SCS page, there is a header, but no items listed under it.

The Magix page just shows a copy of Platinum I bought for a friend.

In the meantime, Hitfilm Tint has stopped the watermarking. Go figger...

TheHappyFriar wrote on 9/25/2017, 12:16 PM

Actually HF, the SCS link your posted gave a "We're sorry, the page you're looking for can't be found, so I assumed it was gone for good... but logging in to SCS 'My Account' gave access to the old SCS 'My Products'. Sorry for any confusion.


I put the link in quotes and the auto-link generator on the forums put the last " as part of the link. I've fixed that.