Can't remove Vegas, Media Manager and DVA trials

KeithS wrote on 5/14/2008, 12:32 PM
I recently downloaded the Vegas 8, Media Manager and DVD architect 4.5 trial versions to my computer for testing. After installing the media manager my computer became unstable, crashed and would not boot up. I went into safe mode and restored the computer back to the setting before the crash. I attempted to reinstall the software but I'm getting the message that reinstallation is not possible because the software is already installed and I need to uninstall first. The problem is, none of the programs are on the Windows uninstall list.. Interestingly, when I checked the program folders, there was an old Vegas 5, and Vegas 7 trial still on the hard drive that also did not appear on the uninstall list. It appears that I've been accumulating trials over the past several years. The Sony software that I purchased is all listed on the uninstall list.

How do I clean this trial software off my computer?

OS = Windows XP
Toshiba Laptop 1GB memory 2.3 Ghz Pentium 4
other Sony software installed = Sound Forge 9, CD Architect 5, Noise Reduction 2 plug-in.

Comments

reberclark wrote on 5/14/2008, 4:42 PM
Sonar 9?!
KeithS wrote on 5/14/2008, 7:35 PM
Excuse me, Sound Forge 9
jetdv wrote on 5/15/2008, 5:32 AM
Step 1: Delete all files in Program Files/Sony
Step 2: Delete all registry entries related to those Sony programs

Then you should be good to go. If you search here, there's more extensive information available.
KeithS wrote on 5/15/2008, 7:32 AM
If I knew what the registery entries where, I would have already deleted them. Messing with the registery when you don't know exactly what you are supposed to delete is one of the most dangerous things that you can do in Windows.

I see a lot of people on here talking about how something is available by searching, but I sincerely believe that most of them have not attempted a search to verfiy that a search can find it. I've searched several topics on the forum in the past and its intereresting how often my searches only turn up threads where the advice given is to do a search because there is so much info already on the site. If that is true, the search engine on this forum is one of the most sorry that I've seen.
jetdv wrote on 5/15/2008, 8:02 AM
As I said, a search would give more info. Here's from the knowledgebase (of course "Sonic Foundry" should now be changed to "Sony"):

http://www.custcenter.com/cgi-bin/sonypictures.cfg/php/enduser/std_adp.php?p_faqid=1114&p_created=1093361717&p_sid=5_mJfO3j&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MzQsMzQmcF9wcm9kcz0wJnBfY2F0cz0wJnBfcHY9JnBfY3Y9JnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9dW5pbnN0YWxsIHJlZ2lzdHJ5&p_li=&p_topview=1

Here's the main knowledgebase entry (found by going to "Support - Knowledgebase" at the top of the forum screens):
http://www.custcenter.com