Comments

Gid wrote on 8/3/2025, 1:22 PM

@Ricardo-Rocha When you add the new serial number from the email you received don't add the P at the beginning, it's already added

Vegas Pro 18 - 22
Vegas Pro/Post 19
Boris Continuum & Sapphire, 
Silhouette Standalone + Plugin, 
Mocha Pro Standalone + Plugin, 
Boris Optics,
NewBlue TotalFX
Desktop PC Microsoft Windows 10 Pro - 64-Bit
ASUS PRO WS WRX80E-SAGE SE WIFI AMD Motherboard
AMD Ryzen Threadripper PRO 3975WX 3.5GHz 32 Core
Corsair iCUE H150i RGB PRO XT 360mm All-in-One Liquid CPU Cooler
RAM 256GB ( 8x Micron 32GB (1x 32GB) 2666MHz DDR4 RAM )
2x Western Digital Black SN850 2TB M.2-2280 SSD, 7000MB/s Read, 5100MB/s Write
(programs on one, project files on the other)
Graphics MSI GeForce RTX 3090 SUPRIM X 24GB OC GPU
ASUS ROG Thor 1200W Semi-Modular 80+ Platinum PSU 
Fractal Design Define 7 XL Dark TG Case with 3 Fans
Dell SE3223Q 31.5 Inch 4K UHD (3840x2160) Monitor, 60Hz, & an Acer 24" monitor.

At the moment my filming is done with a Samsung Galaxy S23 Ultra 5G & a GoPro Hero11 Black

I've been a Joiner/Carpenter for 40yrs, apprentice trained time served, I don't have an apprentice of my own so to share my knowledge I put videos on YouTube.

YouTube videos - https://www.youtube.com/c/Gidjoiner

 

Ricardo-Rocha wrote on 8/3/2025, 1:29 PM

Thanks, bro, but it didn't work. I've tried with and without the "P"... :(

Dexcon wrote on 8/3/2025, 5:55 PM

Re error code 14 ...

From the Vegas Support Help pages:

 

What should I do if "Error code -14" appears when activating the program?

You have just successfully installed your software and still receive the message "Error code -14" during software registration.

Error code 14 indicates that the serial number entered does not match the program or the program version.

To solve your problem, first check whether you have entered the serial number correctly.
If you have purchased several programs at the same time, please check whether you have used the serial number that matches the program.

If the problem cannot be solved using the instructions, please send us a screenshot of the error message and the completed activation dialog.

Procedure for creating a screenshot:

1. First of all, you must be able to see what you want to take a screenshot of on your monitor.
2. Press the "Print" key on your keyboard to save a copy of the entire screen to the clipboard.
3. open an image editing program: e.g. Microsoft Paint (Start menu / Programs / Accessories / Paint)
4. Select "Edit / Paste" or press the key combination CTRL+V to paste the saved screenshot.
5. Save the image as a JPG file via "File / Save".
6. Send me this image as an email attachment.

 

The 'Contact Support' link is at the bottom of the following Vegas Support webpage:

https://www.vegascreativesoftware.info/us/support?category=168278&title=vegas-pro

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 20, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

Ricardo-Rocha wrote on 8/3/2025, 6:15 PM

Thanks my bro. I just did that. I report the error, more or less at the same time I try to see on google eventual problems like mine (didnt find any), but cause I am a noob on this, I was hoping the problem could be simple to resolve with this comunity without a "ticket report". Many thanks my brother. Have a great time.