Cant find Movie 16 Platinum after installing it

DouwSouthAfrica wrote on 9/19/2020, 3:40 AM

Please can someone help me with a bit of a dilemma on my side?

HI I got a new laptop and installed Movie Studio 16 Platinum from your website. It asked me for the activation code. I copy pasted the serial number into the field. I got a message saying the serial number is incorrect. I then closed the program and wanted to reopen it. However, It's not installed.
I looked under programs and features. Also when I hit the windows key and type the word (Vega).
I can only see the Vega exe file.

Can someone help me please. I don't just want to install it again. Also, I already did a reboot of my machine.

Comments

EricLNZ wrote on 9/19/2020, 5:23 AM

What happens if you double click the 'exe' file?

DouwSouthAfrica wrote on 9/21/2020, 12:26 AM

Eric, thank you for getting back to me. It's working now thank you. I just logged into laptop again and got t was all there. I have no idea how but thanks heavens it's done. 😁