Cant render out in any AV1, H.264 or H.265

Sging2 wrote on 9/13/2025, 7:26 AM

Hi, I am having an issue with Vegas Pro 22 & 23 where I cant render out to these formats, AV1, H.264 or H.265. I know its a codec licensing issue but the codecs are installed so not sure why Vegas is not seeing them. I tried it with a video and and a simple photograph to rule out any issues with the footage. ProRes renders ok.

I am getting, "The activation code is incorrect. please make sure it has been entered correctly or contact the Magix customer service." I am on 365 so the activation code is correct, I have contacted support about a week ago but haven't had a response.

Hope someone can advise please

Regards

Stephen

Windows 11 ~ 32 GB RAM ~ CPU Intel i9 12900K ~ GPU NVIDIA GeForce RTX 5090 ~ Vegas 365

Comments

Sging2 wrote on 10/23/2025, 9:48 AM

If anyone from Magix is on here can you please help with this as I cannot render my projects. I have raised a number of tickets and I have had no response. My 365 renews next month so I will be stopping the auto renew until this is sorted.

rraud wrote on 10/23/2025, 12:08 PM

You might try a reset:
https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/