Hello,
I downloaded the trial of VMS 9 Platinum and made a single video for my church. I did mostly pictures, but did use video and captured it from a Sony GL1 camcorder. Had no problems.
After the trial, I decided to invest in the product and ordered it from Amazon. Now, since copying the files from the CD, I can no longer capture, using the same camera.
My OS is XP and I have gone to Dell to download updates to drivers and other applications that were recommended. Every time I have tried to capture, it freezes up. Once or twice it did recognize the camera and started the process, but then it froze and I had to close it.
I am very frustrated, as everything worked during the trial. I hope someone here has an answer that is relatively simple. This whole videography hobby is still so new to me. I am just now graduating from Windows Movie Maker. :-)
Thanks,
Jill
I downloaded the trial of VMS 9 Platinum and made a single video for my church. I did mostly pictures, but did use video and captured it from a Sony GL1 camcorder. Had no problems.
After the trial, I decided to invest in the product and ordered it from Amazon. Now, since copying the files from the CD, I can no longer capture, using the same camera.
My OS is XP and I have gone to Dell to download updates to drivers and other applications that were recommended. Every time I have tried to capture, it freezes up. Once or twice it did recognize the camera and started the process, but then it froze and I had to close it.
I am very frustrated, as everything worked during the trial. I hope someone here has an answer that is relatively simple. This whole videography hobby is still so new to me. I am just now graduating from Windows Movie Maker. :-)
Thanks,
Jill