I've spent about 4 hours trying to resolve an issue with CDA 5.2 not finding the SATA DVD+-RW drives installed on my Dell E520. I downloaded the prog as the add-on to SoundForge 9.0, which DOES recognize BOTH drives for purposes of extracting the audio. But god forbid I try to burn a project using CDA 5.2 - I'm stuck on "Searching for CD devices...." - and ultimately am forced to shut the program down since it NEVER goes beyond that screen or to the working environment.

I'm running Windows Vista Ultimate 32-bit...and CDA 5.2 is supposedly compatible and supported.

Did I miss the ball on this: is there an compatability issue beween CDA 5.2 and SATA CD drives?? Why would SoundForge find my drives, albeit, after a short delay, but CDA won't budge?? (I'm using "HL-DT-ST" model disc drives - apparently, manufactured by HItachi/LG - so I'm not sure if that's another potential issue).

Does anyone have any thoughts/suggestions on this?

(And what's with the limited business hours for tech support?)