cinecap Software

661 mallory wrote on 12/6/2009, 4:22 AM

I have transfering several 8mm film using cinecap software and workprinterxp projector. After #12 rell. I began to receive an error message: cinecap error , needs to shut down Choices: send error message or don't send..either button i clicked on shut the program down.This happens everytime i try to use cinecap . I use a canon g l2
camcorder and it would no longer see the film through the lens.
can anyone help ? john

Comments

cbrillow wrote on 12/6/2009, 4:49 AM

Not a lot to go on here, but I would try several things:

1) Easiest -- shut down, disconnect capture hardware, then reconnect. Reboot & try again.

2) Try capturing a tape with Vegas' vidcap or other capture software to verify camera/computer functionality.

3) Uninstall Cinecap, do some housecleaning with a tool like Pirisoft's Ccleaner, reinstall Cinecap.

661 mallory wrote on 12/7/2009, 3:11 PM

Thank you,
I will give them a try ,John

661 mallory wrote on 12/7/2009, 7:26 PM

I have cleaned up the system and disconnected everything and rebooted the computer. tonight i fired up the program and was able to transfer 2 - 50 ft reels .Then on the 3 rd reel i received the error message again.cinecap has encountered a problem and needs to shut down.choices :send error report or don't send .either choice shuts down cinecap.There is no way around it.I have contacted alternaware ,and am waiting for a response.The camcorder works fine in windows movie maker.this message even happpens with the cmaera not connected.when i open cinecap,john

cbrillow wrote on 12/8/2009, 4:11 PM

Thanks for following up. Sounds like Alternaware needs to get involved, at least with making suggestions. Good luck!