Continuing 'print to tape' problem -Please help!

firefighter wrote on 1/18/2003, 12:55 PM
I am continuing to not be able to 'print to DV tape'. With guidance from thhis board and product support I have: Stopped all background programs, Checked all settings (DMA enabled etc), defragged, and many others that I have now forgotten. The last thing recommended was to check IRQs and my IEEE card was shring an IRQ with a USB device. We removed the USB device and still had the problem (with the IEEE being the only listing on the IRQ). I had read on this forum that teh IEEE card itself could be the problem so I bought another IEEE card and replaced the one in the machine. The first time I tried to 'print to tape IT WORKED!) I thought I was home free. However on every subsequent attempt the problem was back. I am just trying to print a simple project about 2 minutes long with only 2 trnsitions and a lot of cuts. I am using VV 3.0 and the NTSC DV template. I am atempting to record to a Sony PD 150. I have attempted using a different camera with no help. The problem is that sporadically throughout the 'print' I get breaks and a blue screen. I am using a Dell Pent4 1.8G 512mb 7200 drive and XP home. Any help would be appreciated!!

Comments

craftech wrote on 1/18/2003, 1:33 PM
Stretch it out on the timeline and see if you have the infamous blank spaces. If you do trim them off and try again. Also try a full render and see if the problem occurs.

John
Grazie wrote on 1/18/2003, 1:47 PM
FF - I am really sorry this is still happening - Hmmmm . .. Have you tried to "Capture" and do a straight send back to cammy - No edits - No cuts. Just straight IN and then OUT again - using PTT?

This is to answer craftech's pointer - yes? I'm really intrigued, you've got something similar to my Dell INspiron "symptom" but it may not be the same "cause". I can't remember if when we last talked, did I talk about the fan/s interrupting the PTT flow? - It's true - no matter how hard it is to believe. But on my laptop the fan/s are controlled by a BIOS call - neat eh? - Eh NO!!!! It drove me bonkers.

FF see if the blue screens appear when you hear the fan/s switch on and off - I'm almost sure it CAN'T be the same thing - but hey!

FF have you tried any of the Dell forums for looking at this Video>Firewire>PTT?

Sorry matey - when this happened to me it really nearly was the last straw,

Grazie
firefighter wrote on 1/18/2003, 8:55 PM
John,
Thanks for the reply.
I have stretched out the time line and there were no blank spaces. I didn't think there would be as the problem seems to crop up in different places each time. And on a couple of occasions I had no problem and actually got the whole thing (2.15 min) ot on tape. But that was only 2 out of 15 trys.

The same problem occurs when I try to tape it from the record window (which is what I assume you mean from a fully rendered file.

Any other ideas. I'm coming to the end of my rope.
firefighter wrote on 1/18/2003, 9:36 PM
Grazie,
Thank you for your reply. I have now tried a capture of 2 min of straight video (i scene no stopping) I then tried to PTT. Same problem. HEEEELLLLP! No fan noise during procedure.
craftech wrote on 1/18/2003, 10:51 PM
"The same problem occurs when I try to tape it from the record window (which is what I assume you mean from a fully rendered file."
No, that's not what I mean.

Try the full render and see if it still happens. Go to File.....Render. Make sure you are using the default settings.

Also try uninstalling the program, then reinstalling it. Make sure you are using version 3.0c. Use only the default settings when you reinstall it. Then try Print To Tape again.

Stop spending money on new devices for the computer to resolve this problem. I'll bet it's a setting in Vegas or a Windows problem.

John
Tyler.Durden wrote on 1/18/2003, 11:35 PM
Hi Terry,

I hate to say it, but I think you really are experiencing the issue when the system drive is the same as the media drive...

Regardless of what application you use this will be an issue. You might want to mosey over to the PC store and pick up a second drive and pop it in. You are clearly very interested in getting this going well, so the best advice I can give you is the separate drive for media. (Drives are cheap now too.)


HTH, MPH

Tips:
http://www.martyhedler.com/homepage/Vegas_Tutorials.html


firefighter wrote on 1/19/2003, 12:31 AM
John,
I did a full render and it saved it to my desktop as an avi file. It plays perfectly on my computer (wmp) but when I try to PTT I have the same problem??? I have physically moved the firewire card to another slot which made no difference. I really don't want to spend more money (ie on another HD) unless I know it will help. I could keep digging a deeper and deeper hole. I have uninstalled and reinstalled VV also. Same problem.???
Grazie wrote on 1/19/2003, 12:49 AM
Okay - so you don't want to spent more on an extra HD - I accept this. However, how much free space do you have on your HD - please remind me how big it is too?

Grazie
DGrob wrote on 1/19/2003, 2:30 AM
Maybe, just maybe, the problem may lie in the Firewire cable. I've seen models with varying degrees of shielding/insulation. But it doesn't sound like an interferance problem. An intermittant lose of connectivity (a break) in one of the lines might give you the kind of experience you're enduring. Grob
Grazie wrote on 1/19/2003, 2:52 AM
Grob, I did think of this. But, FF appears to be able to "Capture" his stuff okay. This might indicate that the "pipe-work" is working. However, something to investigate. But again, FF says he was successful "once" when he installed a different card - yes?

FF have you email SoFO directly for a "tech" session?

This is truly a frustrating situation.

Grazie
craftech wrote on 1/19/2003, 7:32 AM
"John,
I did a full render and it saved it to my desktop as an avi file. It plays perfectly on my computer (wmp) but when I try to PTT I have the same problem??? "

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Don't PTT. Use Video Capture as the player and your camera as the recorder.

John
Grazie wrote on 1/19/2003, 7:49 AM
Craftech - now that sounds like an excellent idea! - If FF can Capture, then surely the IN part is working. Going back out by Preview on device might just do it. Hmmm . .. interesting. I wonder if FF has had DV Control switched on?

Grazie
DGrob wrote on 1/19/2003, 9:16 AM
Grazie, point taken. FF, I wonder, if the rendered file is a given length over time, say 120 seconds, is the trashed PTT version exactly the same length, or has time been lost or added. Grob
aboukirev wrote on 1/19/2003, 1:51 PM
It quite possibly is a problem with 1394 controller.
I'm editing on a laptop (bunch of devices on IRQ9), 40GB hard drive (4200rpm, not even 5400rpm), and both capture and PTT work flawlessly. Now. PTT did not work sometime ago.
Desktop 1394 cards are built on chipsets from four vendors: NEC, TI (Texas Instruments), VIA, and Lucent/Agere.
NEC in most cases fails to output to camera properly (can not 'keep up' with DV stream). Capture is fine. CD/DVD burners and external HDs are fine too.
TI is the best in most cases. There can be a conflict with particular motherboard, but it's very rare.
VIA and Lucent are 50/50. Basically, if it worked once, it'll work for you always on a particular motherboard.

So the advise is to try a different 1394 card.

That's what I did for my laptop - SIIG on TI chipset, the 4th I tried (all before were NEC), worked. Before that I used Sony laptop, which has builtin 1394, apparently TI-based - never any problem with Sony.

Note: many 1394 card vendors have models built on various chipsets - choose carefully.

Alexei
firefighter wrote on 1/19/2003, 2:52 PM
Grazie, Craftech & John (Sounds like a song title)
I have tried different IEEE cards. First was a Dazzle card which the PC picked up and listed as TI. When that wouldn't work (?) I bought another one by Via. As I said I got that card to PTT the very first time but never again. I have tried outputting from capture module both as Record to device and as Preview to device. Have the same problem both ways. I have not tried changing cables. I'll try that next. I have 80GB HD with 57 GB free (7200). Your continuing help is greatly appreciated. I have worked with SoFo and their last advice was replace and or move the IEEE card. Which I did but to no effect. Just more money spent.
craftech wrote on 1/19/2003, 5:42 PM
Boot into SAFE MODE and look in the device manager for multiple instances of the same device drivers for your USB device and your firewire card. They only appear in SAFE MODE. XP is supposed to take care of those when you reboot, but it doesn't always work especially with OEM parts.

Also check for other duplicate instances of other drivers. If there is a built in or add-on SCSI controller for your HDD, keep in mind that some require TWO to run properly depending upon the controller. For other devices, the first in the list is the first installed, so delete that one not the second one. I would delete ALL the USB device drivers and the firewire device drivers and let Windows detect and install them again when you reboot.

John