Crash on Startup

TwoGuysChuck wrote on 2/20/2014, 8:24 PM

I recently purchased Vegas Pro and was able to open the program several times. Now, however, the program will not open. I get the following dumo:
Problem Description
Application Name: Vegas Pro
Application Version: Version 12.0 (Build 770) 64-bit
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\Windows\system32\atio6axx.dll
Fault Address: 0x000000006A322850
Fault Offset: 0x00000000012F2850

Fault Process Details
Process Path: C:\Program Files\Sony\Vegas Pro 12.0\vegas120.exe
Process Version: Version 12.0 (Build 770) 64-bit
Process Description: Vegas Pro
Process Image Date: 2013-11-20 (Wed Nov 20) 21:45:00

Anyone experience this? Is there an easy fix?

Comments

john_dennis wrote on 2/21/2014, 12:06 AM

Fault Module: C:\Windows\system32\ ATI o6axx.dll

Steve Mann wrote on 2/21/2014, 7:16 AM

"Unmanaged Exception" is almost ALWAYS a driver problem. (I say almost, but no one has demonstrated otherwise).

Grazie wrote on 2/21/2014, 7:34 AM

Try this : http://forum.cockos.com/showthread.php?t=130507

G

TwoGuysChuck wrote on 3/9/2014, 3:17 PM

Thanks. It was my video card driver. Updating crashed Windows 3 times, but finally got it working.

set wrote on 5/5/2015, 7:54 AM

Weird,

I didn't do anything, but Vegas Pro 13 suddenly crash every startup time....

Extra Information
File: C:\Users\Set\AppData\Local\Sony\Vegas Pro\13.0\dx_video_grovel_x64.log
File: C:\Users\Set\AppData\Local\Sony\Vegas Pro\13.0\svfx_video_grovel_x64.log
File: C:\Users\Set\AppData\Local\Sony\Vegas Pro\13.0\ocio_x64.log
File: C:\Users\Set\AppData\Local\Sony\Vegas Pro\13.0\dx_grovel_x64.log
File: C:\Users\Set\AppData\Local\Sony\Vegas Pro\13.0\gpu_video_x64.log

Problem Description
Application Name: Vegas Pro
Application Version: Version 13.0 (Build 444) 64-bit
Problem: Unmanaged Exception (0xc0000005)
Fault Module: C:\Windows\system32\atio6axx.dll
Fault Address: 0x0000000057171650
Fault Offset: 0x0000000000C81650

Fault Process Details
Process Path: C:\Program Files\Sony\Vegas Pro 13.0\vegas130.exe
Process Version: Version 13.0 (Build 444) 64-bit
Process Description: Vegas Pro
Process Image Date: 2015-03-20 (Fri Mar 20) 04:52:38

Update: updating Catalyst driver from 14.9 to 14.12 solved the problem. Hope I didn't found any further issues...

pilsburypie wrote on 5/5/2015, 3:03 PM

Hey - would you believe last week my Vegas pro 11 crashed on start up for the first time. The fault listed was a "titler.dll" file.

Being a fairly simple person when it comes to what each individual file does in these programs, I simply navigated to the offending file, cut it out and saved it to my desktop - and Vegas opened fine. Just in case this file actually does something useful, I pasted it back into it's original location and Vegas opened fine again. Not a problem since.

So whether this is good advice or not, I suggest simply cutting out the file and pasting it back.....