Crashing

John-Bamberger wrote on 9/21/2025, 4:28 PM

My PC has crashed probably 8-9 times today while editing. I have one of the best PCs that money can buy, yet I still crash almost everytime I load up Vegas. What's the issue? This happened often when I had Vegas 21, so I got Vegas 23 thinking maybe it's because it was older, but it still crashes way too frequently. I get several error codes including "HYPERVISION___" and "KMODE_EXCEPTION_NOT_HANDLED (0x1E)" I desperately need a fix for this, also it's not to mention just how slow my Vegas is when it isn't crashing. When there's a lot of things on the timeline, it gets very slow. Also not as important but the speech to text captions, when there's a lot of them, they are out of place when Vegas first puts them in the timeline. Looking for any and all fixes. Thank you!!!!

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Comments

Reyfox wrote on 9/22/2025, 11:09 AM

...and even then, updating the BIOS might not work. If the CPU has been damaged, nothing can fix it except a replacement. Oxidation and over voltage of the CPU's.

andyrpsmith wrote on 9/22/2025, 11:09 AM

Note that changing Bios settings is always risky and if they are far out the PC may not boot. However in most cases the Bios will reset to default setting and will eventually recover.

John-Bamberger wrote on 9/22/2025, 11:10 AM

Okay done. Just updated the BIOS, should I just continue trying to edit and see if I still get the crashes?

andyrpsmith wrote on 9/22/2025, 11:15 AM

Reyfox is right, if the CPU is showing signs of failure there is no repair and the damage is permanent. If I were you I would get the bios updated and change the default setting of extreme to performance to limit max power the CPU can draw, I think this is in the advanced settings page). I have the 13900K CPU and Asus MB so the settings are the same.

Reyfox wrote on 9/22/2025, 11:17 AM

And if the instability continues, I would contact NZXT about it.See what they have to say. Especially if the PC is still under warranty.

I would continue to edit and see how things go.

John-Bamberger wrote on 9/23/2025, 8:17 AM

Since updating my BIOS, it has yet to crash. So far so good, I appreciate the help fellas!

andyrpsmith wrote on 9/23/2025, 8:32 AM

Keep the fingers crossed John. If you see your ram speed has reduced from the 6000MT/s it is because the Bios reset it to the default and turned off XMP. You can see the ram speed in windows task manager under the performance tab and click memory. Under speed you should seed the current speed your memory is running.

See mine is 6600

To get task manager just right click the task bar.

andyrpsmith wrote on 9/23/2025, 4:36 PM

John, this may make you feel a bit better I am currently making a video side by side in V22 and V23 (simple visit to a theme park) Media 4K XAVCS and V23 is slower on timeline playback and keeps going into not responding after playing 3-10 clips! V22 is faster with no crashes!

John-Bamberger wrote on 9/23/2025, 4:38 PM

Wow really? That's strange

John-Bamberger wrote on 9/23/2025, 4:40 PM

My speed is also 4800MT/s

andyrpsmith wrote on 9/23/2025, 5:00 PM

To fix the Ram (keep in mind that running it at 6000MT/s is considered an overclock and can reduce stability, I am running mine at 6600MT/s - it's rated speed and having no problems) you need to go back into the Bios and on the first page you will see enable XMP Profile. Turn this on and save settings on exit. The PC will restart and take a little longer to boot as the motherboard will retrain the memory which if passes you should see 6000MT/s in Task Manager. If it fails it will go back to the default 4800. If this happens post back here and we will have to go into setting the ram speed in the main/advanced settings.

RogerS wrote on 9/23/2025, 9:21 PM

John, this may make you feel a bit better I am currently making a video side by side in V22 and V23 (simple visit to a theme park) Media 4K XAVCS and V23 is slower on timeline playback and keeps going into not responding after playing 3-10 clips! V22 is faster with no crashes!

That's very strange. I have a 4060 mobile and 5070 desktop and am seeing better performance in 23 with my Sony 4K XAVC S media. If this keeps up could you make a project and media available? Happy to do some tests. If your media is basically the same as mine just the veg is okay (I have Sony 8-bit XAVCS of various lengths).

andyrpsmith wrote on 9/24/2025, 4:50 AM

Roger, thanks for your reply. Would you like me to continue here or with a new thread?. I am using both V22 and V23 open at the same time, using different Veg files but the same media from the same drive & folder. So I play V22, edit clips and play back, V23 is open but paused. V22 plays back at full speed no issues. I Pause V22 and move to V23 play back and in a short time it stutters frame rate drops and this morning the video froze, audio continued. I press pause/stop and after a short time the non responding message came up followed by the white screen - but after a few seconds V23 came back and continued. Yesterday it crashes at least three times. Task manager shows the 16GB of Vram on the 4080 is at 95% utilisation, plus a few GB of shared memory. I tend to use Mercalli V6 as stabilization on some clips V23 chokes on this and frame rate drops from 25fps to 10-18 fps. V22 runs at 25fps. I think V22 cashes some memory as if there is a frame drop anywhere on first playing, playing again it runs at 25fps where V23 will stutter every time the clip is played. V22 seems to be unaffected by V23 being open while V23 is affected by V22 being open. No problem in upload project and media when I've tested this project a little more.

RogerS wrote on 9/24/2025, 9:33 AM

Perhaps a new thread if this is different from John's issue- I don't want to take away focus on that.