First, why isnt there a phone number to call for IMMEDIATE SERVICE?

Second... why is there a 2-4 day wait for support?

Third, why does 18 crash like thats its job?

rendering a video typically uses 8% of my memory, yet this program freezes and crashes like that's what I paid it to do

Clearly Vegas doesn't have any type of customer care or sense of urgency for our needs and deadlines