Crashing on rendering

Chris-Baldwin wrote on 7/20/2021, 11:20 AM

I have a new install of Vegas 18.0 (upgrade from Movie Studio). Since purchase it has been crashing randomly. Now on rendering it gets to 21% then stops. I then force close it. Open again, render and it gets to the end, then I can't open the output video.

Windows 10, 16GB RAM (50% utilised when Vegas is rendering). CPU looks OK.

Comments

j-v wrote on 7/20/2021, 2:20 PM

Hardware used, Sourcefiles used, Rendertemplates used ????
To begin with this info

met vriendelijke groet
Marten

Camera : Pan X900, GoPro Hero7 Hero Black, DJI Osmo Pocket, Samsung Galaxy A8
Desktop :MB Gigabyte Z390M, W11 home version 24H2, i7 9700 4.7Ghz,16 DDR4 GB RAM, Gef. GTX 1660 Ti with driver
566.14 Studiodriver and Intel HD graphics 630 with driver 31.0.101.2130
Laptop  :Asus ROG Str G712L, W11 home version 25H2, CPU i7-10875H, 16 GB RAM, NVIDIA GeForce RTX 2070 with Studiodriver 591.86 and Intel UHD Graphics 630 with driver 26.20.100.7985
Vegas software: VP 10 to 23 and VMS(pl) 10,12 to 17.
TV      :LG 4K 55EG960V

My slogan is: BE OR BECOME A STEM CELL DONOR!!! (because it saved my life in 2016)

 

Chris-Baldwin wrote on 7/20/2021, 4:15 PM

Thank you for your response. Source files are mainly from OBS. Some may have a different fps than the project as they come from older projects. The project was originally Movie Studio. The template is Magix HEVC/AAC MP4. (I don't have any idea why it is a 'MAGIX' template though or what that means and I have looked at the Help file.) Hardware Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz   3.40 GHz NVIDIA GeForce GTX 1650

Are there some crash logs or other diagnostics somewhere?

 

set wrote on 7/20/2021, 5:36 PM

Try set Dynamic RAM as 0

 

As for editing OBS source files, next time try capturing in low CPU preset:

I rarely capturing screen and edit it, but it's said that recording this way can help to be more stable situation.

Chris-Baldwin wrote on 7/21/2021, 4:50 AM

Still no luck trying these settings. I have put a support request in. Thank you for your help.

EricLNZ wrote on 7/21/2021, 5:02 AM

@Chris-Baldwin Can you clarify your comment on the project originally being in Movie Studio. Does the same problem occur in VMS?