Dropping frames in multicam

mattc77 wrote on 3/31/2015, 1:10 PM
Ok so here is the issue, Ive been using Premier pro recently but it started dropping frames after an update so after 2 full days with their tech support they decided there was nothing more they could do and have told me the up date is the issue even though it drops frames in previous versions f prem I have tried.

So I decide to dust of Vegas pro 13 which has been sitting idol for a while due to me not finding it very stable ect. But the problem is the same in vegas.

I thought It might be a problem with the particular files, so I have tried other files and get the same results. I have also tried files straight from the camera and the same things happen.

Could it be my graphics card?
Any other ideas?

Regards

Matt

Comments

flyingski wrote on 3/31/2015, 1:29 PM
What camera shot the footage?
astar wrote on 3/31/2015, 1:44 PM
Might be helpfull to post your system specs.

Gpu can help with the decode of the multiple streams. But you need a decent gpu that performs well under vegas.

Disk IO needs to be able to keep up with the multiple streams.

Max your system memory with like 16-32GB might help with better disk cache, and keeping the cpu fed.

Running a test with all your source footage converted to XDCAM-EX could help with multiple stream playback as well.
mattc77 wrote on 3/31/2015, 1:47 PM
Thanks for replying
The cameras are a sony Nx70e and a nex ea50e
Not sure if it helps but they play perfectly on VLC and in the cameras.
mattc77 wrote on 3/31/2015, 1:49 PM
sysyme specs are

I7 Haswell
16gb ram
radion 6850
Os Drive and media drive are both SSD
OldSmoke wrote on 3/31/2015, 2:09 PM
As astar suggested, do a multicam test with a couple files converted to XDCAM. Certain codecs require a lot of CPU power to play well.

Proud owner of Sony Vegas Pro 7, 8, 9, 10, 11, 12 & 13 and now Magix VP15&16.

System Spec.:
Motherboard: ASUS X299 Prime-A

Ram: G.Skill 4x8GB DDR4 2666 XMP

CPU: i7-9800x @ 4.6GHz (custom water cooling system)
GPU: 1x AMD Vega Pro Frontier Edition (water cooled)
Hard drives: System Samsung 970Pro NVME, AV-Projects 1TB (4x Intel P7600 512GB VROC), 4x 2.5" Hotswap bays, 1x 3.5" Hotswap Bay, 1x LG BluRay Burner

PSU: Corsair 1200W
Monitor: 2x Dell Ultrasharp U2713HM (2560x1440)

mattc77 wrote on 3/31/2015, 2:15 PM
Im just converting a couple of files now, I have just noticed it dosnt seem to be in multi cam anymore seems to be doing the same just on a single video track.
mattc77 wrote on 3/31/2015, 2:24 PM
Ok so that seems to be better after converting to XDCAM. What would you guys deduce from that?
OldSmoke wrote on 3/31/2015, 2:53 PM
What is the frame rate of your source files? What GPU do you have?

Proud owner of Sony Vegas Pro 7, 8, 9, 10, 11, 12 & 13 and now Magix VP15&16.

System Spec.:
Motherboard: ASUS X299 Prime-A

Ram: G.Skill 4x8GB DDR4 2666 XMP

CPU: i7-9800x @ 4.6GHz (custom water cooling system)
GPU: 1x AMD Vega Pro Frontier Edition (water cooled)
Hard drives: System Samsung 970Pro NVME, AV-Projects 1TB (4x Intel P7600 512GB VROC), 4x 2.5" Hotswap bays, 1x 3.5" Hotswap Bay, 1x LG BluRay Burner

PSU: Corsair 1200W
Monitor: 2x Dell Ultrasharp U2713HM (2560x1440)

mattc77 wrote on 3/31/2015, 3:35 PM
25fps and the gpu is a radion 6850
astar wrote on 3/31/2015, 4:07 PM
You can monitor GPU with gpu-z or "amd system monitor" When the time line is at speed, you should be seeing the gpu being used, but not nessesaryily at 100%. In fact you should not see more than about 50-75% for smooth playback. 75%+ gpu while playback, and you most likely need a stronger gpu.

I would verify that the GPU is interfacing the motherboard at 16x speed and not 4 or 8x. Most systems will knock the pcie bandwidth in half if you have an add on board in a wrong slot. You want maxImum bandwith path between memory, cpu, and gpu. The 1st page of gpu-z will tell you the interface speed, when you roll your mouse over the slot speed.

Since your running a haswell processor, dumping the 6850 for a 7970 or r9 290x would allow you to use pcie 3.0 interface on your motherboard. Pcie 3.0 has much greater bandwidth and much less communication overhead. The 7970ghz and 290x would have have more than 2x the compute crunch power of the 6850.

Putting cameras on individual media drives would optimize further, since there would be less competition for drive access time.

One last thing to check would be DPC Latency. Google DPC Latency Checker. The DCP latency of the machine should not be running in the red, nor should you be seeing spikes into red. You should be seeing a relatively flat, continuous line in the 500(Green) to 1500(yellow.) If you see spikes that repeat on interval, or mainly red indicators across the board, then you have a system driver that needs to be disabled / updated to remedy the problem.

LatencyMon - is another more complex view
Windows Performance Analyzer - also offers this view under Computation.
mattc77 wrote on 4/1/2015, 2:48 AM
Ok so here is the odd thing that has slightly blown my tiny mind, Vegas is behaving fine this morning premier is still dropping frames. I have used GPU-z and amd system monitor and they are both flat lining 0% on the GPU? although amd shows the odd spike, Im not sure that can be a good thing, can it? Im just going to check the rest of your ideas.

Thank you all for taking the time to help me by the way, you have no idea how stressed this has got me. Everything was working fine and I was just editing the best wedding we have filmed everything was right on the day perfect lighting alday ect, I knew something had to bite me lol.


EDIT: So after running vegas for a while I noticed it start to skip frames again GPU was peaking around 20% but CPU was up around 90% +

Edit: Just checked the cpu temps and im running at 100C!!
OldSmoke wrote on 4/1/2015, 5:43 AM
mattc7

Are you running on an air cooler? If you get that high temps the CPU will throttle down and that could be the cause of your dropped frames.

Proud owner of Sony Vegas Pro 7, 8, 9, 10, 11, 12 & 13 and now Magix VP15&16.

System Spec.:
Motherboard: ASUS X299 Prime-A

Ram: G.Skill 4x8GB DDR4 2666 XMP

CPU: i7-9800x @ 4.6GHz (custom water cooling system)
GPU: 1x AMD Vega Pro Frontier Edition (water cooled)
Hard drives: System Samsung 970Pro NVME, AV-Projects 1TB (4x Intel P7600 512GB VROC), 4x 2.5" Hotswap bays, 1x 3.5" Hotswap Bay, 1x LG BluRay Burner

PSU: Corsair 1200W
Monitor: 2x Dell Ultrasharp U2713HM (2560x1440)

mattc77 wrote on 4/1/2015, 10:36 AM
Yes I was on air cooled am now on liquid cooled and the problem is very much sorted. hanks all for your time and help. If it wasn't for that cpu usage software id of never of thought to check the temps and I may have been going around in circles for ages!

Many Thanks again :)