DSR-DU1 Audio missing

russellB wrote on 3/26/2004, 5:03 AM

Can anyone help? Importing the video from my DSR-DU1 is no problem but the audio is missing. How do I get the audio?

Comments

SonyEPM wrote on 3/26/2004, 6:44 AM

Make sure you have Vegas 4.0e, which contained an updated reader plug-in for this device. Additionally, please delete all files on you machine called "dvsplug.dll" (this is the old reader, no longer needed). Restart Vegas.

Audio should now be present in all DSRDU1 source files loaded into Vegas.

I have this device on my desk so if you have further issues please post back.

russellB wrote on 3/26/2004, 7:33 AM

Yes I do have the latest version of Vegas 4.0e. I have also deleted the dll you refer to but now vegas sees nothing unless I tell it to look for "all Files" then when I click on the video file the system hangs.

Thank you very much

Russell

SonyTSW wrote on 3/26/2004, 7:50 AM

Are you clicking on the .dlx file? The plug-in that reads DSR-DU1 is designed to work from the dlx playlist file (not the individual .dvd files).

russellB wrote on 3/26/2004, 12:19 PM

OK I am using the DEMO 4.0e build 239. I have removed the "dvsplug.dll" and I am attempting to import the .dlx extention files. Now when I import the system hangs and I have to exit Vegas. I am trying the demo as I purchased the DU1 4 months ago and have been unable to use it. If Vegas 4 works I will purchase it immediatelly. Please HELP

SonyTSW wrote on 3/26/2004, 5:23 PM

russellB,

Are you working with NTSC or PAL?

russellB wrote on 3/26/2004, 10:17 PM

I am working in PAL

SonyEPM wrote on 3/27/2004, 6:53 AM

Vegas 4.0e can read DSR-DU1 files (.dlx), NTSC or PAL. There might be something funky with your system or maybe the demo, but I personally tested this yesterday with PAL and it works in the full version.

russellB wrote on 3/27/2004, 7:48 AM

Thanks for all the help. I will try again now and see what happens.