Hello I have started running into issues with DVD Architect barely. It was working perfectly fine a few days ago. It does not even give me a chance to type in my current serial number or email for Vegas 365. Is there anything that I can do?
I did not do anything to the application and nothing happened but it states the serial number has already been registered to another email address and to contact MAGIX support. It then states that it is possible to check the license online. I had not typed the serial number any recent time.
Find your Vegas 16 (You don't say whether you have VP16 or VMS16 Suites) but anyway you should find your DVDA there
There are two DVDA slots for activations. Clear both
Note, or copy for pasting, the DVDA serial number
Open DVDA and activate it with the serial number, preferably by pasting.
Note that DVDA will be registered to the email address you used on purchasing. If you still have your purchase confirmation email check what it was. You cannot change this. Only Magix staff can do that.