I am still waiting for a fix to this. Is this fix ever going to happen? I am waiting on a fix so that I can put my BluRay on sale. The DVD version works fine with chapter skips from my second menu, so that is now on sale, but the BluRay has a known fault that I really think should be easy enough for you to resolve.

Please get back to me on this with a definitive answer. Perhaps try doing the same thing I did and you will see this happens to you also? I have the full version of 5.0 and it does this thing on that version too, I used 5.2 trial to go on to Dolby Digital, and the same thing happens when using this 5.2 version.

Come on Sony, do the decent thing and fix this annoying bug.

Cristian

Response Nate P. via Email 12/09/2011 05:08 PM
Hi Dennis,
Thank you for writing back.
I could not provide an exact date as to when this issue will be resolved. Please download the next update that is available and see if you still have issues skipping chapters on a Blu-ray disc.
If you still have a follow-up question on this particular incident, please feel free to update it. If you have a completely different question, please create a new incident.
Sincerely,
Nate P
Customer CSS Web 12/09/2011 07:30 AM
Nate,
Customers already have BD players, and DVDA generated disks should work on most (if not all) players.
Hopefully, the development team will fix the player specific navigation problem in the next release.
When do you anticipate a DVDA update that solves the general navigation button issue will be available?
Dennis
Response Nate P. via Email 12/07/2011 10:09 AM
Hi Dennis,
Thank you for writing back.
There appears to be inconsistencies in the playback of the disc. When playing back in a Sony BDP-S550, as well as a Samsung BDP-1200 Blu-ray player, the disc plays back without issue. I am able to start playback from the beginning of the menu, skip chapters, return to the menu, select a specific chapter and begin playback. After playback begins I can skip to any chapter without issue.
However, in testing a Panasonic DMP-BD50 player the results are different. I can start from the beginning and play the disc, skip to different chapters and return to the main menu. If I then select another chapter and start playback, I notice that the chapters do not skip successfully.
With that being said, the issue appears to be player specific. I would suggest that you continue to download any updates that come out for DVD Architect Pro. If you still see the same issue in the updated version, please submit another incident on this.
If you still have a follow-up question on this particular incident, please feel free to update it. If you have a completely different question, please create a new incident.
Sincerely,
Nate P
Customer CSS Web 12/06/2011 07:21 PM
Nate,
I just created TDK BD-R of TestNextButton.iso using DVDA.
TDK disk works exactly the same as Memorex disk.
Disk works as expected until any menu except main menu is accessed, then Next and Previous remote buttons stop working.
I also created a TDK BD-R of a large real project (21GB, 7 scene selection menus with ~22 scenes each), behavior is same as TestNextButton disk.
Please forward comments from 11/26/2011 10:36 AM to development team.
I look forward to a solution.
Dennis
Response Nate P. via Email 11/28/2011 05:16 PM
Hi Dennis,
Thank you for writing back.
Since they were not able to reproduce the issue, we will have to wait and see what happens with the TDK discs. Please update this thread when you have done your tests.
If you still have a follow-up question on this particular incident, please feel free to update it. If you have a completely different question, please create a new incident.
Sincerely,
Nate P
Customer CSS Web 11/26/2011 10:36 AM
Nate,
I just ordered Amazon has TDK Blu-ray Disc 20 Spindle - 25GB 4X BD-R - Printable at $69.00.
The disks should arrive in about a week, and I will perform tests.
I hope this works, but have doubts as the Memorex test disks work correctly except for the navigation issue.
Navigation works correctly until any menu other than the main menu is accessed.
Is seems that the other menus are treated like pop-up menus and not scene selection menus by the players firmware.
I suspect the players with the control data on the disks are acting as state machines,
and accessing other menus causes a state where the navigation buttons are not functioning as expected.
The pop-up menu button on the BD player appears to be non-functional on the DVDA created disks.
Perhaps there is an issue in DVDA in specifing menus as main, scene selection or pop-up.
I was not able to find out how to accomplish this.
What are you and the development team doing to resolve the navigation problem?
Dennis
Customer CSS Web 11/23/2011 05:41 PM
Nate,
TDK BD-R disks are not locally available.
Amazon has TDK Blu-ray Disc 20 Spindle - 25GB 4X BD-R - Printable at $69.00
I do not want to spend $69.00 for a test that may not work.
Please suggest another alternative.
Did the development team send you the disk, they claim worked?
Did you send the disk that you burnt to them?
I am willing to send the Memorex disk I burnt to you or to the development team.
I would be very interested in testing the disk the development team created on my BD players.
Dennis
Response Nate P. via Email 11/22/2011 09:20 AM
Hi Dennis,
Thank you for writing back.
The development team tested the same players that I did. Please let me know what you find with the TDK discs.
If you still have a follow-up question on this particular incident, please feel free to update it. If you have a completely different question, please create a new incident.
Sincerely,
Nate P
Customer CSS Web 11/22/2011 08:45 AM
Nate,
Thanks for your test results.
I used Memorex BD-R disks when testing.
I will purchase and test TDK disks.
The development team's inability to reproduce the problem is not a solution.
Which burners and players did the development team test?
The ISO files DVDA produces should be robust against most disks, burners and players.
Why would the BD disk brand affect the navigation behavior???
The navigation issue appears to be triggered by accessing any menu except the main menu.
Differences in player firmware, and error detection and correction of the control data would be suspect.
Please have the development team revisit this issue.
Dennis
Response Nate P. via Email 11/21/2011 05:28 PM
Hi Dennis,
Thank you for writing back.
I tested the Blu-ray project on a Panasnoic DMP-BD50, as well as a Sony BDP-S550. The first disc that I burned seemed to exhibit the behavior you described on the Panasonic player. However, the Sony player was able to play the disc correctly.
I then passed this to our development team and they were unable to reproduce the issue at all. The only difference between the tests was the type and brand of Blu-ray disc. The project that the development team burned was on a TDK BD-RE rewritable disc. The disc that I used was a Ridata BD-R disc.
The conclusion was that it is an issue with the make/model of Blu-ray disc that was used. I would suggest trying a different brand of Blu-ray disc, as the TDK brand plays back without issue.
If you still have a follow-up question on this particular incident, please feel free to update it. If you have a completely different question, please create a new incident.
Sincerely,
Nate P
Customer CSS Web 11/17/2011 07:13 PM
Nate,
Can you enumerate which players worked, and which ones failed?
Hopefully, the development team can create a player independent solution.
Any idea how long before a solution ( or workaround ) will be available?
Dennis
Response Nate P. via Email 11/17/2011 04:34 PM
Hi Dennis,
Thank you for writing back.
I have done some testing with the files you have submitted. I am seeing some mixed results. Some of the players that I have tested with, work as described. Some other players work without issue after returning to the main menu.
I will pass this along to our development team. As soon as I have any more information on this I will update this thread.
If you still have a follow-up question on this particular incident, please feel free to update it. If you have a completely different question, please create a new incident.
Sincerely,
Nate P

Got a new BluRay player & guess what, this still happens with the brand new one. Yes, I did firmware update, but still my chapters are disabled. NOT a happy bunny!

My demands are relatively simple. I have a main menu that appears first. It has two buttons: Start and Scene Selection. The latter button opens one or more pages of the scene selection menu.

For a Blu-ray Disc burnt with DVDA Pro 5.2, if I select a scene from the scene selection menu, that scene plays of course, but when I press the return button on the remote control, I get a brief text message on the screne saying that this is illegal. This happens with both my Panasonic Blu-ray Disc Recorder DMR-BW500 playing a BD and with my Dune HD Base 3 network media player playing an ISO file, although the text messages have different wording. I am forced to return to the main menu and then re-select the scene menu if I wish to choose a different scene. Stepping from chapter to chapter while playing works correctly however.

On the other hand, If I burn and play a DVD, the return button on the remote returns me to the most recent menu as expected.

Yep, this has been a problem with DVDA from the very first BD I created (Using DVDA 5.0 I seem to remember). There used to also be a problem - which I posted here - wherebye a BD wouldn't go beyond a first play if you had one. Weirdly, this was only on a hardware player. A software player on a PC would play fine. That particular problem seems to have gone away, but this return to recent menu is still there, even with 5.2. I always have to use 'top menu' then back to scene selection or the player will freeze. I do wonder though if it's something to do with pop-up menus not being available in DVDA, as I've just bought a new Toshiba BD player, and it doesn't even have a 'menu' button...just top menu, and pop-up menu. For the record, My older BD player is a Sony. I've used mainly good quality Verbatim discs, but have also tried Traxdata BDs with the same result.

So, it isn't just me like support keep telling me, fobbed off & very annoyed at their lack of care about this issue. They got our money, now tough it seems for us.

This is why I don't sell Blu-ray menu disks to customers.

This is why I won't buy another version of Vegas until SCS takes this completely unacceptable problem seriously.

Happy with Vegas 8.

Unhappy with DVDA 5

End of the road for me with the software for now unless they make it their business to fix this issue. It is totally unacceptable.

John

I revived the issue on the Vegas forum.

It periodically get's brought up and then dies. I have yet to see anyone from SCS chime in.

John

OK,

I have a workaround that works.

It's not a solution, but it will allow users of DVDA to create compliant Blu-ray discs that they don't have to be embarrassed to sell to clients.

1. Create scene selection menu the normal way.

2. For each page of the scene selection menu ctrl click on each thumbnail and text and choose text only so the thumbnails disappear leaving only the text as a link to each chapter.

3. Delete the page title and the page navigation arrows so that only the text links are present.

4. Select them all and cut and paste them onto the Top Menu page. That will eliminate the scene selection page they came from.

5. Do that for each scene selection page and arrange them the way you like.

6. The result is a Top Menu page with lists of links to the scenes (chapters).

Plays normally in all players including the Panasonic. I tested it with two sets of 13 links and it worked flawlessly.

John

To all who have posted in this thread - see other "next chapter" issue threads for my response.

Doug