"DVD Architect has stopped working"

ernie-tamminga wrote on 1/15/2019, 12:29 PM

Windows 10, latest update. Vegas Pro 16. Latest version of DVD Architect.

I am running into this problem repeatedly, although unpredictably. Sometimes I can take my DVD projects all the way to completion, sometimes DVD-A crashes in the middle of a project: "DVD Architect has stopped working". Once that happens, if I try again to load and work with the saved DVD project, it crashes every time. I uninstalled DVD-A and installed it from the latest download from the Magix website, but that has not solved the crashing problem.

Right now, I'm having to re-start from scratch building a complex menu structure to re-create a DVD that I had been able to master and burn successfully earlier.

Very unhappy.



Steve Grisetti wrote on 1/16/2019, 7:15 AM

What are you using as source video for your DVD or BluRay projects? Is it video and audio exported from Vegas/Movie Studio in a disc-ready format?

Are you getting these crashes when you're trying to burn directly to disc? What happens if you select the option to create a Prepared File to your hard drive instead?

GeoffreyDean33 wrote on 6/19/2019, 12:41 PM

@ernie-tamminga, did you find a solution? Sounds similar to my issue.

ernie-tamminga wrote on 6/19/2019, 1:02 PM

@GeoffreyDean33 I'm not positive it's been solved definitively, but one thing I noticed was that when Vegas Pro16 exits, it often leaves behind a running background process. When that process keeps running after I exit Vegas Pro, it usually causes Adobe Photoshop and DVD Architect to crash. Now I make a habit of going into Task Manager every time I exit Vegas, and if there's still a Vegas process running, I kill it. Lately I've had far fewer crashes of Architect, so that may well have been the main culprit. (though I have still had just a few Architect crashes, so as I said, I'm not positive that the redundant Vegas process was the whole problem)