DVD Architect won't register

j-v4445 wrote on 6/1/2020, 4:30 PM

So I bought a Vegas Movie Studio version 14 software pack off Amazon a few months ago and installed it on my windows 10 Lenovo laptop. Everything worked great at first, but after restoring my hard drive to default and reinstalling the software, I have a problem. Although both the Movie Studio and DVD Architect installed fine, for some reason the DVD Architect won't register like before even though I have the serial number. Any ideas to why this is so?


j-v4445 wrote on 6/1/2020, 7:11 PM

I get Error code: -14 when I click to activate and register online.

EricLNZ wrote on 6/1/2020, 7:35 PM

Try going to your Magix account https://www.magix.com/us/support/my-service-center/

There go to My Products and look for DVDA. Look at the two activation slots. If both are in use deactivate one, or both, and then try activating DVDA again.

j-v4445 wrote on 6/1/2020, 8:29 PM

Thanks. I got it working. Turns out I was using the serial number for Movie Studio instead of the DVDA.