DVD compatability problems

D. Collins wrote on 11/12/2009, 11:29 AM
I'm confused. I've have burned a lot of DVDs (DVD-R), but lately a couple of people I've made them for can't seem to play them on their computer or DVD players. Some are older computer and other are new. I haven't run into this before. One of the people sent me this:
Guess what.. Our computers do not have the decoder needed to play the dvd. 
 
"Windows Media Player cannot play the DVD because a compatible DVD decoder is not installed on your computer"
 
DVD Playback Options for Windows  ....you might need to install a compatible DVD decoder (also known as a MPEG-2 decoder) before continuing with the following activities.
Playing a DVD
Playing a recorded TV show
Playing video files that were encoded with the MPEG-2 codec (.mpeg, .mpg, and some .avi files)
To purchase a compatible DVD decoder, visit Plug-ins for Windows Media Player.
 
http://www.microsoft.com/windows/windowsmedia/player/plugins.aspx#DVDDecoder


The decoder cost everyone $15.00. Now, I thought all DVDs were MPEG-2 and all DVD Players would play them.

What am I missing here? Is there any way to burn the DVDs so they'll play on machines that need DVD-R and DVD+R?

Comments

plekkie wrote on 11/12/2009, 12:14 PM
I guess that is why most PCs are equipped with a software DVD player, such as PowerDVD or WinDVD. You can also try VLC player (free) or several other free players.
Former user wrote on 11/12/2009, 1:23 PM
MPEG2 is a licensed codec, so generally you need to purchase a player or the codec to play back DVDs. If you read the Windows page that you linked to, it explains that some versions of Windows do not come with a DVD player capability.

IF the DVD is a standard DVD, it should play on standalone DVD players, but some players are sensitive to media type (-R vs. +R).

Dave T2
D. Collins wrote on 11/13/2009, 7:06 AM
Thank you both for your responses. Clearly in one case I'll have to tell them to get the decoder. It still gets me that they can sell computer that won't play a standard DVD.

Here's the bottom line - If you talk with DVD duplicators they'll say their dvds will play in any machine - guaranteed. How do they do that?
musicvid10 wrote on 11/13/2009, 8:41 AM
Any new DVD player for computers comes with a software MPEG-2 decoder in its bundled player application.
If the consumer does not install the software, and it is not already installed on the machine in another program, the DVD will not play. It's that simple.
Former user wrote on 11/13/2009, 10:54 AM
A commercially pressed DVD, such as DVD duplicators (those who are not just burning DVDs) are universally playable. It is burned DVDs that become a problem, because DVD+R and DVD-R are different in how the data is laid out and you are dealing with dyes rather than physical grooves, so to speak.

Dave T2
MPM wrote on 11/13/2009, 12:59 PM
>"...I've have burned a lot of DVDs (DVD-R), but lately a couple of people I've
>made them for can't seem to play them on their computer or DVD players"

Check your brand/model of media -- The short recommendation is Verbatim.

The long answer is to check the related forums... CDFreaks/MyCE for example has info, reviews etc about burners & testing burners -- like players they can get tired. At sites related to or concerned with burning discs, there are often permanent threads about media brands & their quality. Videohelp.com has a database filled with user reports of drives & players & their media preferences -- yes, some hardware hates some media. Many swear by burning at 8X, maybe just as many swear that's superstition.

>""Windows Media Player cannot play the DVD because a compatible DVD
>decoder is not installed on your computer""

Short answer, have them download & use VLC [videolan.org].

Long answer, Windows XP doesn't include an mpg2 or ac3 decoder, & in Vista it might be restricted. Moot point however as WinMedia Player does a VERY poor job, if it does play them. PowerDVD 7 works great, makes it's DS filters available to Windows, & dirt cheap OEM discs/licenses can be bought on-line.Same with version 8, but there's some nags to upgrade that take a few minutes to remove, & it isn't quite as nice about supplying it's DS filters to Windows. I haven't seen 9 cheap, & viewers of your DVDs might balk at that. I've seen/had too many problems with WinDVD to suggest it. Suggestion: leave a little room on your disc & add the portable version of VLC [portableapps.com] -- it'll play rite from the disc, or the viewer can copy it to their hdd, no install required -- you can even set it up to Auto-play.

>"It still gets me that they can sell computer that won't play a standard DVD."

Depends on whether or not the person buying the PC wanted to pay for whatever software bundles.

>"Any new DVD player for computers comes with a software MPEG-2 decoder
>in its bundled player application."

Retail... buy a drive at the Egg or similar for ~$20 - $30 & it's OEM, no packaging let alone software.

>"A commercially pressed DVD, such as DVD duplicators (those who are not
>just burning DVDs) are universally playable"

Mainly helpful **IF** you are dealing with an older player, many burning apps will automatically change the disc type to report DVD ROM to the player -- another advantage pressed discs can have.
cbrillow wrote on 11/13/2009, 8:59 PM
"Here's the bottom line - If you talk with DVD duplicators they'll say their dvds will play in any machine - guaranteed. How do they do that?"

I think you're missing the point. DVD video is MPEG-2, and it requires an MPEG-2 decoder to play. If your computer doesn't have one, it will not play DVDs, regardless of the media type, or if it's burned or replicated. The duplicator is making the assumption that their DVDs will always be put into a standalone DVD player or a computer that has the appropriate DVA player software. Both meet the requirements for playback.

It's like a record company saying that their records will play on any turntable, guaranteed. If there's no needle in the cartridge, you ain't getting squat. That doesn't mean that they're making a defective product, it means that all the conditions for sound reprodution have not been met.