DVDA Will Not Accept ANY AVC Media

fr0sty wrote on 5/18/2017, 2:32 PM

I recently built a new PC, installed the Vegas Pro 14 suite on it. DVDA will burn pre-compiled discs, but it will not accept any AVC media that I send it from Vegas. If I import media, the audio loads but the video tracks are blank. If I try to drop a menu video file into the menu's background media panel, it does not let me drop it into the background video area. This has me dead in the water and I have clients waiting for their videos, so any help is greatly appreciated! Every time I opened a media type, it said something about activating this or that, such as the AC3 encoder. This last time I went to load in AVC media from Vegas, it said it was activating the Main Concept MP4 encoder/decoder. It seems as if something went wrong with that, as it's the AVC media that refuses to load.

System:

Windows 10 64 Bit

AMD Ryzen 1800x

GeForce 970 GTX

32GB DDR4

Samsung Evo 960 M.2 System Drive

Media is loaded from a SATA internal HDD.

Comments

fr0sty wrote on 5/18/2017, 2:36 PM

It may be also worth noting that shortly after installing, when I went to burn a pre-compiled DVD, it said something about not being able to access all of the features due to not having administrator access. No other programs have complained of this, and I am installing it on an admin account.

Cornico wrote on 5/18/2017, 3:30 PM

What kind of disc you're planning to make?
How do you send AVC media (which container?) to DVDA
I cannot find that option in VPro 14.

Here no problem when I drag a MC AVC mp4 into a DVDA menu for a DVD or BD.

fr0sty wrote on 5/18/2017, 3:34 PM

I'm talking about the .avc files generated from the Blu-Ray templates in Vegas Pro 14. It wouldn't read any of them. So, I figured I'd try to re-install. I uninstalled DVDA, redownloaded it from the Vegas Pro Suite package, it says it downloads very quickly and runs the installer, but after it supposedly installs there is no DVD Architect folder in the C:/Program Files(x86)/VEGAS/ folder. The VEGAS folder isn't even there. No idea what is going on...

NickHope wrote on 5/18/2017, 8:43 PM

After uninstalling you could try some manual cleaning. These instructions for a clean uninstall of Vegas Pro could give you some pointers on what folders and registry entries to delete. After that, reboot and reinstall DVDA from this file.

fr0sty wrote on 5/18/2017, 11:13 PM

So, I ended up re-installing DVDA from a clean windows install (semi-clean, i kept the files in place during the system reset), or so I thought. It actually wasn't installing anything even though the installer said it was successful. So, I found my way into the documents folder and deleted all of the installations Magix had saved in its installation download folder. I re-downloaded the Vegas Pro Suite package, and let the installer download each item. This time Vegas wouldn't install at all, complaining about missing audio fx dll's (everything else in the suite did install). this fix ended up getting Vegas to install again:

1) Run the installer until you get the error message and leave it up

2) Type %appdata% into the Windows search

3) Go back/up two folders to Local, then Temp, there's a Sony folder with a set of installation files

4) Go to the ReDist folder, it may also have a different name, install the Redist file in that folder

5) Cancel the original error so it rolls back

6) Re-Run the downloaded installer and enjoy Vegas!

However when I got DVDA re-installed it was still coming up blank on the video. So, I removed all media from the project and re-imported it. This time it worked. I finally got the discs burning. Still not idea what caused it, but it started a domino effect of problems that took most of the day to figure out.