DVDA3 does not detect my DLT drive.

Samus wrote on 4/20/2005, 7:01 PM
I have a Quantum DLT4000 drive connect via SCSI. Scenarist sees it, Gear Pro sees it, Ulead DVD Workshop 2 and DVD Architect 3 do not see it (DVDA3 just lists hard drive as device). Can anyone shed some light onto this problem? I would be REALLY grateful, as DLT writing on Architect was a huge selling point for me, for the project I am doing.

Thanks for reading.

Comments

RBartlett wrote on 4/21/2005, 3:59 AM
The '?' help on the drop down option (that detects the Hard Disc) suggests that this should work:

"Device

Choose your hard drive or DLT (digital linear tape) drive."

I might try my Compaq OEM DLT4000 drives when I next get a chance.

Did you have a tape already loaded? Does Windows backup detect the Quantum DLT4000 as a tape streamer?
(clearly everything is alright the way the other tools do it, so in the meantime you might try exporting the hard disc based cutter files using one of your competitor products).....

Samus wrote on 4/21/2005, 1:38 PM
Windows backup does not show my DLT drive, but in Device Manager it's there. Weird.

Can anyone shed light onto this problem?
RBartlett wrote on 4/22/2005, 2:53 AM
It may not need to appear to Windows Backup to work with DVD Architect 3. Just a line of investigation I would have followed if I was helping you over the phone. It may turn out to be nothing at all related Samus.

Did you have a DLT tape loaded when you went into the make-DLT wizard?
(again may have nothing to do with it, but whilst we wait for Sony to come along and help - it'd be good to establish the finer points now instead of wasting any time sectionalising later).
Samus wrote on 4/22/2005, 4:28 PM
Yeah a DLT tape is in and the machine is on. I am wondering if maybe my SCSI card isn't compatible with DVD Architect. Maybe I should buy one of those SCSI to USB devices?
shams sumon wrote on 4/24/2005, 12:43 PM
it is your System Problem. I have a Quantum DLT4000 drive connect via SCSI too, DVA3 see it and it work fine.
Samus wrote on 4/24/2005, 5:05 PM
Device manager sees the device fine. Maybe I am using the wrong type of SCSI terminator? Wrong type of SCSI card? It's set to the wrong SCSI channel? The cable is wrong? I don't know, but that wouldn't make sense since Windows sees it and the DLT testing program works fine with it.

Is there any additional software or drivers I may need for this thing for Architect 3 to see it?
SonyIK wrote on 4/25/2005, 7:03 AM
I wrote you an E-mail regarding this problem, btw, but I never heard back from you. Your problem is still looking very much like that of system/installation kind - you can contact me offline and we will try to figure it out.
Many thanks!
shams sumon wrote on 4/25/2005, 10:39 AM
no, its ok.your system is ok. it's me too
try to updeat your DLT drive driver
are you using DVDA3 Trial version?
Samus wrote on 4/25/2005, 1:40 PM
Hi SonyIK, I did reply to you but I got a bounced email saying you could not receive my email for whatever reason.

What could I have done wrong during the installation process? The diagnostic program and Sonic Scenarist both detect my DLT and write to it just fine.
Samus wrote on 4/25/2005, 5:42 PM
Here's a "break" in my case.

Totally fed up, I checked out DVD Architect 3 on my brother's nearly identical PC. Put my SCSI card in his computer and my DLT drive, loaded up Architect 3, it worked fine!!!

How can this be explained??
RBartlett wrote on 4/26/2005, 6:55 AM
Try everything as you did on your brothers PC again in your PC. However this time choose a different PCI slot, even if that requires that you move something.

Many PCs have more slots than they have interrupt and DMA channels for. This is not normally a problem, but before you start tweaking the machine settings (in the BIOS or Windows) and updating drivers - I'd recommend you try this.

To break this down further, Windows Accessories System Tools - System Information can show you what resources are being used. There maybe some onboard features specific to your board (as opposed to the chipset family) that are getting in the way.

Quite why scenarist works leaves me wondering. I don't have the knowledge of that app to know why. Perhaps you could write the files in DVD Architect and export the files into the cutter files in Scenarist? Then again, I wouldn't want you to take a diff tape to the replicator if it is still going to cost $300 for your glass to not get cut!

Another option might be to use a file based backup (MS Backup or a multi file ZIP) of the ISO spanned across two or DVDR with perhaps a CDR for the remainder if it spills over. That would be cheaper than an external drive being lost in shipping etc. However you might want to check that the house supports this, charges little for it, or even that they have a PC to do any of this on.
Samus wrote on 4/26/2005, 2:57 PM
Tried a different PCI slot in my computer, made no difference....
bStro wrote on 4/27/2005, 10:38 AM
Have you tried having a priest do an exorcism on your PC?

Sorry.

Rob