Ended up with two forum profiles

Shenan wrote on 9/26/2016, 6:32 PM

Hi All,

I had created a Magix account when I purchased my Vegas upgrade. Now I recovered my old Sony forums profile with my old email address. I then tried to change the email on the forum profile to the new email address, but it told me that it could not be done because the email address had already been used (I guess it's my Magix account). Has anyone else run into this situation? Any suggested solutions? Contact customer support?

Comments

m2016 wrote on 9/27/2016, 4:06 AM

See PN

Quitter wrote on 10/24/2016, 1:45 AM

Nearly the same.

I have tried to reactivate my old account, doesn't work because i have no posts.
Ok, i created a new account.
Finally i have now 2 accounts: One with my complete software and the one i use to write here.
The support is not able to link these 2 accounts, and i can't change the email because its used.