Error after 15 > 16 update

MAC-MCGINNIS wrote on 12/19/2018, 7:03 PM

I've not been active in the forums much. But I know this issue has been discussed already. I updated to VP16 today. Installed all the updates at once. Vegas, Architect, HitFilm, etc. At launch I get the "Vegas Pro has stopped working" box and the problem details relate to an 'Unmanaged Exception' fault module syswow64\kernelbase.dll etc etc etc. The program actually launches and displays. I can even add media. I haven't tried to edit anything yet. But when I close the error box it closes the program. I've tried uninstalling everything and reinstalling one at a time. Also a few other things people have posted on line but nothing works so far. Any suggestions would be appreciated. Thanks in advance.

Comments

j-v wrote on 12/19/2018, 7:17 PM

Any suggestions would be appreciated. Thanks in advance.

How should we able to give any suggestion not knowing on which hardware you are working, which type of files you load a.s.o.

Read and follow this under C

 

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Former user wrote on 12/19/2018, 8:39 PM

Read this:

https://www.vegascreativesoftware.info/us/forum/vegas-pro-edit-16-won-t-open--112623/#ca695567

Here it worked

1.Go to C:\Program Files\Common Files\OFX and Rename the Folder OFX to OFX.OLD.

2.Start the vegas Pro 16

3.Close the Vegas Pro 16

4. Go back to the folder C:\Program Files\Common Files\OFX and Rename the Folder OFX.OLD for OFX

5.Start the vegas Pro 16 and enjoy.

P.S: If you have the FX Home Hitfilm Ignite Pro plugin you will need to uninstall and install again.

MAC-MCGINNIS wrote on 12/19/2018, 10:02 PM

Joelson-Forte I tried your fix but it didn't work. Also, I have HitFilm Movie Essentials Pack