Error code 24

Gary-Lainey wrote on 5/12/2021, 8:37 AM

When trying to install Vegas Pro 18 I try to open the program, it gives me the error code 24 message and says this e-mail has already been used. I have previously owned Vegas Pro 14 that was under a e-mail account that is no longer a valid e-mail address.  So I purchased a brand new copy of Vegas Pro 18 and now I’m getting error code 24 message.  I am using an updated e-mail address and I do get 2 green checks but then error code 24 message. Please help.

Thanks

Comments

Dexcon wrote on 5/12/2021, 8:51 AM

Please refer to section A of https://www.vegascreativesoftware.info/us/forum/important-information-required-to-help-you--110457/ which is located on this forum under Important Posts / **IMPORTANT!** - INFORMATION REQUIRED TO HELP YOU

There, it suggests that you make your own research first before posting. A search on the forum for 'error 24' will provide you with a plethora of results which should assist you to resolve your problem.

Also, the Support link at the top of this forum links to https://www.vegascreativesoftware.info/us/support/article/how-to-solve-error-code-24--2/

Last changed by Dexcon on 5/12/2021, 8:58 AM, changed a total of 1 times.

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