Comments

jetdv wrote on 1/7/2025, 5:29 PM

Are you using the same e-mail address you used to purchase it?

You may need to contact Magix support.

NinjaBuddyYIn wrote on 1/7/2025, 6:15 PM

Yes its the same email. I'll try magix support

EricLNZ wrote on 1/7/2025, 6:47 PM

@NinjaBuddyYIn Also try copying and pasting the serial number from the email you received rather than typing it.

NinjaBuddyYIn wrote on 1/7/2025, 6:52 PM

I tried this already. Doesn't work sadly

andyrpsmith wrote on 1/8/2025, 3:48 AM

one thing that has caught some people out is that by mistake when buying Vegas they has a space just before the e-mail address. So the email address looks the same except for the unintended space. Maybe check this.

(Intel 3rd gen i5@4.1GHz, 32GB RAM, SSD, 1080Ti GPU, Windows 10) Not now used with Vegas.

13th gen i913900K - water cooled, 96GB RAM, 4TB M2 drive, 4TB games SSD, 2TB video SSD, GPU RTX 4080 Super, Windows 11 pro