Error during rendering

RWatts wrote on 1/15/2004, 2:21 PM

I'm running MS 3.0a on a P4. Yesterday I successfully rendered a 25 minute video (with Chienworks help!) Today tried to render an almost identical video, with less complex content, and twice I get this error message (attached below) and shutdown at the same point in the video. There is nothing strange happening at that point, it is about 15% of the way into a 6 GB file.
Help!
Error Message:
Screenblast Movie Studio 3.0
Version 3.0a (Build 100)
Exception 0xC0000005 (access violation) READ:0x785D9B8 IP:0x5F970B8B
In Module 'aviplug.dll' at Address 0x5F930000 + 0x40B8B
Thread: ProgMan ID=0xDE8 Stack=0x1A8F000-0x1A90000
Registers:
EAX=ffffffff CS=001b EIP=5f970b8b EFLGS=00010202
EBX=00007fff SS=0023 ESP=01a8f798 EBP=01a8f7ec
ECX=01e17670 DS=0023 ESI=01e1ca80 FS=0038
EDX=00000000 ES=0023 EDI=01e1b9c0 GS=0000
Bytes at CS:EIP:
5F970B8B: 8B 44 8A F8 83 E9 01 74 .D.....t
5F970B93: 04 3B D8 74 F3 89 4D F0 .;.t..M.
Stack Dump:
01A8F798: 01E00700 01E00000 + 700
01A8F79C: 01E7D338 01E60000 + 1D338
01A8F7A0: 01E00000 01E00000 + 0
01A8F7A4: 00000211
01A8F7A8: 0000021B
01A8F7AC: 000001F9
01A8F7B0: 000001E0
01A8F7B4: 00000202
01A8F7B8: 01E13C00 01E10000 + 3C00
01A8F7BC: 01E1C940 01E10000 + C940
01A8F7C0: FFFFFFFF
01A8F7C4: 01E1CBF8 01E10000 + CBF8
01A8F7C8: 01E1B9A8 01E10000 + B9A8
01A8F7CC: 01E1CBC0 01E10000 + CBC0
01A8F7D0: FFC73DE4
01A8F7D4: 01E1B9BC 01E10000 + B9BC
> 01A8F7F0: 5F961277 5F930000 + 31277 (aviplug.dll)
> 01A8F858: 5F9E2ACC 5F930000 + B2ACC (aviplug.dll)
> 01A8F878: 5F9544C4 5F930000 + 244C4 (aviplug.dll)
> 01A8F89C: 5F9555C2 5F930000 + 255C2 (aviplug.dll)
> 01A8F8D0: 73BE94D0 73BD0000 + 194D0 (MSVFW32.dll)
> 01A8F8D8: 5F955483 5F930000 + 25483 (aviplug.dll)
> 01A8F8F4: 73BD175D 73BD0000 + 175D (MSVFW32.dll)
> 01A8F918: 73BD469C 73BD0000 + 469C (MSVFW32.dll)
> 01A8F91C: 73BE94D0 73BD0000 + 194D0 (MSVFW32.dll)
> 01A8F960: 5F939405 5F930000 + 9405 (aviplug.dll)
> 01A8F964: 73BE94D0 73BD0000 + 194D0 (MSVFW32.dll)
> 01A8F9D0: 5F93BC25 5F930000 + BC25 (aviplug.dll)
> 01A8F9F4: 77E71B99 77E60000 + 11B99 (kernel32.dll)
> 01A8FA48: 5F93CA74 5F930000 + CA74 (aviplug.dll)
> 01A8FAB4: 0051E949 00400000 + 11E949 (sbvfact30.exe)
01A8FAB8: 00000000
01A8FABC: 0023A248 00140000 + FA248
01A8FAC0: 00000000
01A8FAC4: 020398E8 01EF0000 + 1498E8
> 01A8FADC: 0044005C 00400000 + 4005C (sbvfact30.exe)
> 01A8FAE0: 0063006F 00400000 + 23006F (sbvfact30.exe)
> 01A8FAE4: 006D0075 00400000 + 2D0075 (sbvfact30.exe)
> 01A8FAE8: 006E0065 00400000 + 2E0065 (sbvfact30.exe)
> 01A8FAEC: 00730074 00400000 + 330074 (sbvfact30.exe)
- - -
01A8FFF0: 00000000
01A8FFF4: 004D03A0 00400000 + D03A0 (sbvfact30.exe)
01A8FFF8: 00644550 00400000 + 244550 (sbvfact30.exe)
01A8FFFC: 00000000

Comments

RWatts wrote on 1/16/2004, 7:11 AM

Group:
Tried it a third time, it rendered without interruption. Didn't change anything, so issue is closed for the present.
RWatts

mmreed wrote on 1/16/2004, 7:41 AM

good to hear you are back in action...

For future reference, if you have not done so, you should also submit error messages like that to Sony Support so they can address any code errors. You can submit it to http://www.custcenter.com/cgi-bin/sonypictures.cfg/php/enduser/ask.php

I usually post issues here and email support - being user to user forums, Sony support does not address issues in the forums as quickly as they do direct email.

mmreed wrote on 1/16/2004, 7:43 AM

also - that error appears to indicate the aviplugin was competeing for a memory space windows already had allocated elsewhere... do you run anything else while rendering? A good rule of thumb is to close everything else when rendering.. even virus apps. There is a freeware app that does this called EndItAll. A google search will return many sources of download.

RWatts wrote on 1/16/2004, 12:40 PM

To mmreed:
Thanks, two good pieces of advice, I will do both.
I had NAV and NIS turned off, but forgot that my web position software was on, although idle. But it was still running on the 3rd successful render. Probably something in the background.
Thanks again,
Rwatts