Comments

Lipx wrote on 11/15/2017, 5:32 PM

Where did we see that complaint before?

That topic is still unsolved.

Any solution for this?

set wrote on 11/15/2017, 5:33 PM

As @VEGASDerek mentioned here..., Could you please go to the "Help" menu and select the "About..." option. Please take a snapshot of the dialog box and post it, which could help us determine the status of the install.

Setiawan Kartawidjaja
Bandung, West Java, Indonesia (UTC+7 Time Area)

Personal FB | Personal IG | Personal YT Channel
Chungs Video FB | Chungs Video IG | Chungs Video YT Channel
Personal Portfolios YouTube Playlist
Pond5 page: My Stock Footage of Bandung city

 

System 5-2021:
Processor: Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz   2.90 GHz
Video Card1: Intel UHD Graphics 630 (Driver 31.0.101.2127 (Feb 1 2024 Release date))
Video Card2: NVIDIA GeForce RTX 3060 Ti 8GB GDDR6 (Driver Version 551.23 Studio Driver (Jan 24 2024 Release Date))
RAM: 32.0 GB
OS: Windows 10 Pro Version 22H2 OS Build 19045.3693
Drive OS: SSD 240GB
Drive Working: NVMe 1TB
Drive Storage: 4TB+2TB

 

System 2-2018:
ASUS ROG Strix Hero II GL504GM Gaming Laptop
Processor: Intel(R) Core(TM) i7 8750H CPU @2.20GHz 2.21 GHz
Video Card 1: Intel(R) UHD Graphics 630 (Driver 31.0.101.2111)
Video Card 2: NVIDIA GeForce GTX 1060 6GB GDDR5 VRAM (Driver Version 537.58)
RAM: 16GB
OS: Win11 Home 64-bit Version 22H2 OS Build 22621.2428
Storage: M.2 NVMe PCIe 256GB SSD & 2.5" 5400rpm 1TB SSHD

 

* I don't work for VEGAS Creative Software Team. I'm just Voluntary Moderator in this forum.

Lipx wrote on 11/15/2017, 6:48 PM

As @VEGASDerek mentioned here..., Could you please go to the "Help" menu and select the "About..." option. Please take a snapshot of the dialog box and post it, which could help us determine the status of the install.

What dialog box? I've attached a snapshot of the "About" option in the topic, but what tab you mean? General, Computer, Components, Multimedia Devices or Copyrights and Patents?

 

set wrote on 11/16/2017, 12:07 AM

You can submit a support request at https://support2.magix.com/customer/en/vegas/form , also post along your serial number and user name.

Setiawan Kartawidjaja
Bandung, West Java, Indonesia (UTC+7 Time Area)

Personal FB | Personal IG | Personal YT Channel
Chungs Video FB | Chungs Video IG | Chungs Video YT Channel
Personal Portfolios YouTube Playlist
Pond5 page: My Stock Footage of Bandung city

 

System 5-2021:
Processor: Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz   2.90 GHz
Video Card1: Intel UHD Graphics 630 (Driver 31.0.101.2127 (Feb 1 2024 Release date))
Video Card2: NVIDIA GeForce RTX 3060 Ti 8GB GDDR6 (Driver Version 551.23 Studio Driver (Jan 24 2024 Release Date))
RAM: 32.0 GB
OS: Windows 10 Pro Version 22H2 OS Build 19045.3693
Drive OS: SSD 240GB
Drive Working: NVMe 1TB
Drive Storage: 4TB+2TB

 

System 2-2018:
ASUS ROG Strix Hero II GL504GM Gaming Laptop
Processor: Intel(R) Core(TM) i7 8750H CPU @2.20GHz 2.21 GHz
Video Card 1: Intel(R) UHD Graphics 630 (Driver 31.0.101.2111)
Video Card 2: NVIDIA GeForce GTX 1060 6GB GDDR5 VRAM (Driver Version 537.58)
RAM: 16GB
OS: Win11 Home 64-bit Version 22H2 OS Build 22621.2428
Storage: M.2 NVMe PCIe 256GB SSD & 2.5" 5400rpm 1TB SSHD

 

* I don't work for VEGAS Creative Software Team. I'm just Voluntary Moderator in this forum.

VEGASDerek wrote on 11/16/2017, 8:36 AM

As @VEGASDerek mentioned here..., Could you please go to the "Help" menu and select the "About..." option. Please take a snapshot of the dialog box and post it, which could help us determine the status of the install.

What dialog box? I've attached a snapshot of the "About" option in the topic, but what tab you mean? General, Computer, Components, Multimedia Devices or Copyrights and Patents?

 

The versions of the components you have there do not match the original screen shot version number. It appears to me you have a completely messed up install of the software. Please uninstall all of the Vegas components, download and install a legitimate version of the software from the Magix website and report your results. Thanks.