Error with Vegas Pro 15 (Build 416)

Ricardo-Pena wrote on 7/29/2024, 7:44 PM

I have been editing a video for a while after not using Vegas Pro 15 (Build 416) on Windows 10 and ran into an error when trying to open my project.

A pop up appears and says:

An error occured during the current operation
An Exception has occurred
VEGAS Pro 15.0
Version 15.0 (Build 416)
Exception 0xC0000005 (access violation) WRITE:0x0000000000000000 IP:0x0000000000000000
In Module 'vegas150.exe' at Address 0x0000000000000000 + 0x0000000000000000
Thread: ProgMan ID=0x43D0 Stack=

My laptop's specs:
IdeaPad Flex 5 14ARE05
Processor    AMD Ryzen 5 4500U with Radeon Graphics            2.38 GHz
Installed RAM    16.0 GB (15.4 GB usable)

 I checked for some ways to fix this error and I already changed ErrorReportClient.exe to ErrorReportClient2.exe and also had "GPU acceleration of video processing" off under preferences, and neither worked.

 Help? Thanks in advance. :)

Comments

Dexcon wrote on 7/29/2024, 7:52 PM

Try resetting Vegas Pro back to its default (factory) settings via the procedure outlined in https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-reset-vegas-pro-to-default-settings--104646/

This can sometimes clear up errors/problems that arise out of the blue.

Cameras: Sony FDR-AX100E; GoPro Hero 11 Black Creator Edition

Installed: Vegas Pro 15, 16, 17, 18, 19, 20, 21 & 22, HitFilm Pro 2021.3, DaVinci Resolve Studio 19.0.3, BCC 2025, Mocha Pro 2025.0, NBFX TotalFX 7, Neat NR, DVD Architect 6.0, MAGIX Travel Maps, Sound Forge Pro 16, SpectraLayers Pro 11, iZotope RX11 Advanced and many other iZ plugins, Vegasaur 4.0

Windows 11

Dell Alienware Aurora 11:

10th Gen Intel i9 10900KF - 10 cores (20 threads) - 3.7 to 5.3 GHz

NVIDIA GeForce RTX 2080 SUPER 8GB GDDR6 - liquid cooled

64GB RAM - Dual Channel HyperX FURY DDR4 XMP at 3200MHz

C drive: 2TB Samsung 990 PCIe 4.0 NVMe M.2 PCIe SSD

D: drive: 4TB Samsung 870 SATA SSD (used for media for editing current projects)

E: drive: 2TB Samsung 870 SATA SSD

F: drive: 6TB WD 7200 rpm Black HDD 3.5"

Dell Ultrasharp 32" 4K Color Calibrated Monitor

 

LAPTOP:

Dell Inspiron 5310 EVO 13.3"

i5-11320H CPU

C Drive: 1TB Corsair Gen4 NVMe M.2 2230 SSD (upgraded from the original 500 GB SSD)

Monitor is 2560 x 1600 @ 60 Hz

Ricardo-Pena wrote on 7/29/2024, 8:16 PM

I finally solved the issue by installing some drivers. Thanks Dexcon.

https://www.amd.com/en/support/download/drivers.html