errorcode 14 when activate SoundForgeAudioStudio - valid serial number

viji-s wrote on 12/29/2020, 1:02 PM

Unable to activate Sound Forge Audio Studio 14 with the serial number provided. Receiving error code 14 (Invalid Serial number ot may apply to another product). Serial number is generated when installing Movie Studio Suite 17. I didn't receive a other specific serial number for Sound Forge Audio. Please help to resolve this issue.

Comments

EricLNZ wrote on 12/29/2020, 6:26 PM

You should have a separate serial number. Did you get an email with the serial numbers. Check it's not further down the email. Yes it has happened that folk don't scroll down!

viji-s wrote on 12/29/2020, 6:53 PM

Hello Eric, thank you for the reply. I have got an email with serial numbers. But no separate serial number for sound forge, since I have bought Movie Studio Suite. I have received only one serial number for complete suite and it is not working for sound forge. It did work for only Movie Studio.

EricLNZ wrote on 12/29/2020, 7:51 PM

Contact Support as I'm certain it's a separate serial number that you should have been sent.

Further thought, you say you got serial numbers. What did you get numbers for?