External Preview Device is.. Black screen!

ingvarai wrote on 11/30/2008, 2:10 PM
I just acquired a Canopus ADVC 300, mainly to use it for digitalizing VHS tapes. But also to use it as an external preview device.

Under Preferences / Preview Device, my Canopus is recognized as a valid Hot pluggable OHCI compliant device, with "Device connected". Problem is - the TV monitor is black, no video shows up at all (Yes, the "Preview on External Monitor" button is pressed).

The Canopus device has a test function, outputting color bars, so I know that my TV monitor is correctly connected to the device, it has to be something between Vegas and the device.
Canopus uses firewire to connect to the PC.

Any ideas?

Comments

GlennChan wrote on 11/30/2008, 6:26 PM
Maybe there is a setting that controls which way the box converts the signal.

e.g. analog to digital, or digital to analog. you want digital to analog for preview.
newhope wrote on 11/30/2008, 7:32 PM
You have the Preview on External monitor button above the preview window in Vegas checked...BUT ...have you selected the Canopus into sending signal once digitised to your monitor?

I haven't used a Canopus 300 but on the Canopus 110 there are switches that need to be selected as one mode for digitizing and the opposite for viewing digitized video.

In simple terms one mode for video in to the computer and another for video out from the computer. On the Canopus 110 this isn't automatic but has to be manually switched.

http://www.newhope.com.auNew Hope Media[/link]
ingvarai wrote on 12/1/2008, 2:03 AM
I have tried most of the DIP switches on the back side og the box, studied the user manual - still I cannot preview my video from Vegas.

How do you do this on the Canopus 110?
What buttons do you press, what switches are turned? Maybe Canopus 300 is similar
baysidebas wrote on 12/1/2008, 7:18 AM
Maybe there is a setting that controls which way the box converts the signal.

This is what happened to me when I first tried the Canopus. The FW jacks are bi-directional, you use the selector switch to determine the signal flow direction.
ingvarai wrote on 12/1/2008, 7:54 AM
I appreciate all possible help on this!

The FW jacks are bi-directional, you use the selector switch to determine the signal flow direction.

Hm.. on my device there is 1 - one - "selector switch", a button named "Input Select". With this, I can select between "Digital in" and "Analog in". I cannot see how this buttopn will determine the signal flow direction. Are you talking about a software switch, on my PC?

Besides of this button, there are 16 DIP switches on the bottom side of the box, they can be switced using a sharp device, like a scissor. I regard these switches' position permanent, after they have been set once and for all, I cannot use these each time I want to preview video from Vegas.

Obviously, I am missing something, and someone knows how to do it. Again - any helpt is very much appreciated, I have asked in the Canopus forums too, no reply.

Sp please - if you have Canopus yourself, and happen to know how to do this, can you give me a precise instruction on how to do it, what kind of button to press, where this button / switch is located and so on.
TIA




Former user wrote on 12/1/2008, 9:27 AM
On the 110, you need to be sure the video is set in the DIGITAL mode using the Button on the front top.
Right above the AVDC300 name in your pic.

Dave T2
baysidebas wrote on 12/1/2008, 9:52 AM
Dave is right, that switch determines the signal flow:

Analog IN outputs digital. You use this when, for example, you want to capture your VCR tapes into the computer.

Digital in outputs analog, this is the setting you want to use to preview your NLE's output on an external analog monitor.

Either FW connector [4 pin on front, 6 pin in rear] can be used for the FireWire connection to your PC. I use the 4 pin front because that way I can use the same FW cable to the camera for capturing DV tapes. Use the analog video connection on the rear panel to your monitor.

If you can wait until this evening, I'll post the dip switch settings I use, and which seem to work just fine.
ingvarai wrote on 12/1/2008, 9:57 AM
DateT2
On the 110, you need to be sure the video is set in the DIGITAL mode using the Button on the front top.

I certainly have done this. Everything is working as it should, I can capture VHS video, and the Picture Controller 300 (the program used to control the various Canopus settings) works fine. When capturing video from my VCR, I have no problems previewing video on the TV monitor. But when Vegas is the source, the screen is black.

baysidebas
Digital in outputs analog, this is the setting you want to use to preview your NLE's output on an external analog monitor.

Basically, it should work out of the box, there aren't many things I can do wrong (well, one is enough :-) I do it exactly as you say.
And Vegas is recognizing the device all right. I can also see it in My Computer / Device Manager.
I will certainly look forward to knowing your DIP switch settings!

Tom Pauncz wrote on 12/1/2008, 10:26 AM
I have an ADVC-100, so I expect the switches are the same.
Since you haven't said whether you're in NTSC or PAL land, (and your profile is not filled in), check the switch 1. In the OFF position (default), video format is NTSC, ON is PAL.
Tom
Former user wrote on 12/1/2008, 11:11 AM
Inqvarai,

I am a little confused. When you try to output from Vegas to your monitor, are you toggling the switch?

Dave T2
video777 wrote on 12/1/2008, 11:23 AM
Since several of you seem to understand external preview devices could you please check out my thread when you get a chance? Thanks.

http://www.sonycreativesoftware.com/forums/ShowMessage.asp?MessageID=627042&Replies=0
ingvarai wrote on 12/1/2008, 12:04 PM
are you toggling the switch?
I am toggling my head! :-)

VERY EMBARRASING
Solution found.

The output format of my Vegas test projects defaults to NTSC. Somehow I though this had no importance, since I had opted for PAL under Preferences / Preview Device. The label says: "Conform output to the following format" and I had selected PAL.
It turns out - the project must also be PAL. I also thought that an NTSC project would show something ont the screen, but no - it was black.

So, I live in Norway which is PAL land all right. And I did not realize how important the project settings are regarding this. Now all is fine, and a new world has opened up, nothing beats previewing my video projects on a real monitor!
Now I have lots of other questions, but they belong in other threads :-)

Thanks to all of you for your patience and help!


Tom Pauncz wrote on 12/1/2008, 12:16 PM
As I said in my post, if you had bothered to fill in your profile, real name, system specs etc., instead of keeping it hidden and , we might have been able to help you a lot sooner.

Beats me why people hide in this forum. I've been a member since before 2003 and have never ever received anything unsolicited via this forum.

Tom
Grazie wrote on 12/2/2008, 1:03 AM
Tom?

Beats me why people hide in this forum. I've been a member since before 2003 and have never ever received anything unsolicited via this forum.

Eh? How would you know? How would you know you had not received stuff 'cos of this?

Or maybe it is 'cos that they HAD read your profile and thought better of it? - LOL!!!!!

Yeah, I know what you are saying, that Forum members might be shy to do this because of the threat of receiving UMs from 3rd parties . . . .

Grazie

farss wrote on 12/2/2008, 2:47 AM
"So, I live in Norway which is PAL land all right. And I did not realize how important the project settings are regarding this."

Project settings are important apart from just your ADVC-300 not working. When you edit PAL on a NTSC timeline Vegas is having to convert from PAL to NTSC for the internal preview as well i.e. it's having to work much harder than it needs to. Playback performance suffers as a result as does the quality of what you see in the preview monitor.

You are not the first person in PAL land to be caught out by this and you will not be the last. This is a significant issue that SCS should have addressed long ago. Too many users are having a bad Vegas experience because of this.

Bob.
ingvarai wrote on 12/2/2008, 4:38 AM
Grazie,
because of the threat of receiving UMs from 3rd parties

Hm.. this is not the reason I want to remain anonymous. I have participated more than 10 years in all kinds of news groups, and while most post are pure technical, some threads deviate and off-topic themes are discussed. What I said 10 years ago may not correspond with my opinions of today, so.. :-)
Searching for my real name will give you > 7000 hits just because of this. So currently I am anonymous, until I change my mind again..

BTW, I know who you are. You have 2.66GHz Intel Core 2 Quad (Q6700) processor, and a Canopus device to boot :-))

In any case, if someone really wants to contact me, just click my profile and send a message - as simple as that. I also consider making my web site accessible in my profile.

ingvarai wrote on 12/2/2008, 4:43 AM
Bob,
You are not the first person in PAL land to be caught out by this and you will not be the last. This is a significant issue that SCS should have addressed long ago. Too many users are having a bad Vegas experience because of this.

I learned a lot because of the current "Canopus issue". This post of yours added even more to my knowledge.

When you edit PAL on a NTSC timeline Vegas is having to convert from PAL to NTSC for the internal preview as well i.e. it's having to work much harder than it needs to

Really.. This probably explains a whole lot regarding some problems I had..