finally a crash report on my XAVCS crashes.

Mindmatter wrote on 12/13/2022, 8:49 AM

Hi all

I'm again experiencing frequent random crashes with the XAVCS 4k 10bit files from my Sony FX3.

I usually don't get any crash report files, as Vegas 20 just crashes, the blue wheel turns, then the white screen appears and I have to exit via the task manager. But this time, I got one, and it seems the So4 decoder is the problem. I didn't have any effects running until my last session, where a few clips have PIP. Having FX or not never really seems to change anything, the crashes also happened without any FX at all.

Extra Information
   File:                C:\Users\Ultraman\AppData\Local\VEGAS Pro\20.0\fileio_x64.log
   File:                C:\Users\Ultraman\AppData\Local\VEGAS Pro\20.0\persist.prefs
   File:                C:\Users\Ultraman\AppData\Local\MAGIX\FileIO\1.0\So4HardwareDetectionError.log
   File:                C:\Users\Ultraman\AppData\Local\MAGIX\FileIO\1.0\So4HardwareDetectionOutput.xml
   File:                C:\Users\Ultraman\AppData\Local\VEGAS Pro\20.0\dx_video_grovel_x64.log
   File:                C:\Users\Ultraman\AppData\Local\VEGAS Pro\20.0\svfx_video_grovel_x64.log
   File:                C:\Users\Ultraman\AppData\Local\VEGAS Pro\20.0\ocio_x64.log
   File:                C:\Users\Ultraman\AppData\Local\VEGAS Pro\20.0\dx_grovel_x64.log
   File:                C:\Users\Ultraman\AppData\Local\VEGAS Pro\20.0\vst_grovel.log
   File:                C:\Users\Ultraman\AppData\Local\VEGAS Pro\20.0\vegas_script_x64.log
   File:                C:\Users\Ultraman\AppData\Local\VEGAS Pro\20.0\gpu_video_x64.log
   File:                C:\Users\Ultraman\AppData\Local\VEGAS Pro\20.0\00000001.restored.veg
   File:                D:\vegas projects\Lucilin\Lucilin 33.7.veg

Problem Description
   Application Name:    VEGAS Pro
   Application Version: Version 20.0 (Build 214)

Fault Process Details
   Process Path:        C:\Program Files\VEGAS\VEGAS Pro 20.0\vegas200.exe
   Process Version:     Version 20.0 (Build 214)
   Process Description: VEGAS Pro
   Process Image Date:  2022-10-13 (Thu Oct 13) 18:12:32


Should I disable So4 like we used to? Any other thoughts?

Thanks!

Last changed by Mindmatter

AMD Ryzen 9 5900X, 12x 3.7 GHz
32 GB DDR4-3200 MHz (2x16GB), Dual-Channel
NVIDIA GeForce RTX 3070, 8GB GDDR6, HDMI, DP, studio drivers
ASUS PRIME B550M-K, AMD B550, AM4, mATX
7.1 (8-chanel) Surround-Sound, Digital Audio, onboard
Samsung 970 EVO Plus 250GB, NVMe M.2 PCIe x4 SSD
be quiet! System Power 9 700W CM, 80+ Bronze, modular
2x WD red 6TB
2x Samsung 2TB SSD

Comments

john_dennis wrote on 12/13/2022, 9:19 AM

@Mindmatter said: "I usually don't get any crash report files..."

Have you looked at Windows Reliability History?

 

Mindmatter wrote on 12/13/2022, 9:57 AM

No, I wasn't aware I could look there, thanks!

AMD Ryzen 9 5900X, 12x 3.7 GHz
32 GB DDR4-3200 MHz (2x16GB), Dual-Channel
NVIDIA GeForce RTX 3070, 8GB GDDR6, HDMI, DP, studio drivers
ASUS PRIME B550M-K, AMD B550, AM4, mATX
7.1 (8-chanel) Surround-Sound, Digital Audio, onboard
Samsung 970 EVO Plus 250GB, NVMe M.2 PCIe x4 SSD
be quiet! System Power 9 700W CM, 80+ Bronze, modular
2x WD red 6TB
2x Samsung 2TB SSD