Freezing/Program crashes during rendering.

josh-chong wrote on 6/27/2020, 11:28 AM

I’m using vegas pro 17 on windows 10. I made a 2 and a half minute long video and added on some rsmb and glint effects with sapphire plugin. Tried to render in 1080p 60fps and i leave it to render while i go do other stuff around the house. i come back to either the whole program has been closed or that the render is just frozen on the same exact percentage and my pc is now very laggy including my cursor. Task manager won’t open and i can only exit by shutting off my pc completely. I tried to render multiple times and the same outcome every single time. The actual mp4 file does appear in the dedicated folder but when i open it the video is corrupted and i cannot view any of it. Somebody please help.

Comments

fr0sty wrote on 6/27/2020, 11:38 AM

First thing to check.. what are your project and render settings? Download mediainfo and paste the report it gives for your media files here as well, that will help us figure out the cause of your issue.

One thing you can try on your end without us knowing more is to update your GPU drivers. If Nvidia, use studio drivers, if AMD, use enterprise pro drivers. If Intel, use whatever driver is for your GPU.

josh-chong wrote on 6/27/2020, 8:58 PM

@fr0sty i have updated my drivers to the latest ones. can you tell me how to download the media info so i can give it to you?

KenB wrote on 6/28/2020, 1:49 AM

https://www.vegascreativesoftware.info/us/forum/faq-how-to-post-mediainfo-and-vegas-pro-file-properties--104561/

fr0sty wrote on 6/28/2020, 3:15 AM

https://mediaarea.net/en/MediaInfo

run that on your media. We only need one report per source of media... for instance, if you have a panasonic GH4, a sony A7s, and a Sony FS7, and one screen capture clip captured via OBS Studio we'd need 4 reports for each media type, but if you have 4 Panasonic GH5s, we only need one report (assuming all Gh5's are using the same record settings).

Also, give us the project settings you are using (you can screenshot them and post that grab here), as well as the render settings you are using (again, you can screen cap it).

If you need to know how to screen grab, you can use the snip tool built into windows (just do a search on the windows taskbar for snip) or OBS Studio can grab video of your screen.

Also, give us your system specs. RSMB is a very processor intensive application, so it may be maxing out your system, or your system may not meet VEGAS 17's spec requirements.