(FAQ) How to post MediaInfo and VEGAS Pro File Properties

NickHope wrote on 11/20/2016, 11:33 PM


MediaInfo can be used to show the detailed properties of your source media, which is a great help in troubleshooting many VEGAS issues. Open your file with it, and switch it to text view ("View" > "Text"):

Highlight all the text in the window, copy it and paste it in your forum post. You can put it in a code block using the blue < > brackets above the input window.

Keep MediaInfo updated regularly so it can report accurately on the latest formats.


It also helps to post the File Properties from VEGAS, in particular so that we can see which plugin VEGAS will use to decode the file. Right click on a file in the VEGAS Explorer window, choose "Properties", and copy and paste the text including the Plug-In section at the bottom (you may need to scroll down). Properties are also available by right clicking on a file in the Project Media window, or a video event on the timeline.

Here's a full video walkthrough:


State what camera or program created your source media. Some applications such as screen recorders are notoriously troublesome, and knowing "up front" which one you used will make support easier.

In most cases where MediaInfo is requested, the further information requested in section #9 of this post will also help forum members to diagnose and help with your issue: https://www.vegascreativesoftware.info/us/forum/faq-why-does-my-rendered-video-look-bad-troubleshooting-quality--103361/


NickHope wrote on 11/21/2016, 3:54 AM

Please send me corrections or additions to this by personal message.

rraud wrote on 4/26/2017, 8:50 AM

Media Player Classic HD (MPC-HD) has an faster/easier dialog ("File> Properties> MediaInfo> Save as") to copy/paste the pertinent Info text. From what I see, the same parameters as MediaArea's utility. It's also a fast loading player that suports most file types and codecs.

Quitter wrote on 4/26/2017, 9:18 AM

The MediaInfoLib is part of the MPC (current v0.7.92)
File > Export (e.g. Text) also exists in MediaInfo itself, without having to change the view first