Frequent crashes after installing and uninstalling Vegas Post Suite

Ian_S wrote on 8/9/2020, 9:41 AM

I have started getting almost instant crashes as soon as I click on any buttons in Vegas. The issues appear to have started after installing (and uninstalling) Vegas Post Suite.

VEGAS Version & Build: Vegas Pro 18 build 284.
Windows 10 Home version 1909

Spec: i7980 @3.33GHz, 24GB RAM, 2 x Nvidia 980Ti GPU, driver version 451.67
Project and media details: HD 1080-50i template containing Cinema 4D (tiff image sequences), Photoshop (png and psd, with transparencies), rendered image sequences in mov format wav audio, mp3 audio. 16 tracks of media in total (3 audio, 13 video). No camera video. Note, though, that I have experienced the same crashes on a brand new file with generated media.

Symptoms: I have successfully been using Vegas Pro 18 since launch (I was also a beta tester) but in the last 24 hours I cannot work on any project as it crashes after a few clicks (I have tried to click the following tools - Pan/Crop, event FX, edit generated media and all generate an immediate crash). The same (and new) projects load and can be edited perfectly in Vegas 17.

What's changed since it worked OK? I installed Vegas Post Suite but because of a documented conflict between Vegas Effects and other OFX plugins I decided to remove it. I also installed (and have since removed) a trial of the latest build of Neat Video v.5 to see if it worked OK within Vegas. It worked fine. I worked on a project all day yesterday without any problems. The issues seemed to start after I finished working and closed Vegas at around midnight last night and reopening it at 8am today. There was no WIndows update overnight.

What have I done to try and remedy the problem?

  1. Uninstalled Vegas Post Suite and reinstalled Vegas Pro 18 build 284 standalone
  2. Uninstalled all third party plugins then uninstalled and reinstalled Vegas
  3. Frustratingly, as this is a new installation of Windows, I have no system restore point. I have a backup of my entire system drive but that would be problematic to restore at the moment.
  4. I have emptied the Vegas temp files folder
  5. Tried with GPU acceleration on and off.
  6. Tried with one GPU removed

Any suggestions as to what else I might try? Thanks.

 

System specs (as of 07/1/2021):

Edition    Windows 10 Home
Version    20H2
Installed on    ‎12/‎08/‎2020
OS build    19042.1052
Experience    Windows Feature Experience Pack 120.2212.2020.0

Vegas Pro 21 (full time professional user since Sonic Foundry Vegas 3). Boris Continuum, Red Giant Magic Bullet Suite, Universe Suite, everything from NewBlueFX (I produce their tutorials), Neat Video, Vegasaur, PluralEyes.

Also a heavy user of After Effects, Cinema4D and other video/animation/motion graphic production tools.

About to take a long hard look at Resolve, to see if it can handle my mixed format timelines without crashing. It's a shame, as I adore the Vegas workflow - but it falls over way too frequently for me to trust it. After 20+ years I've kinda had enough!

Device name    i9
Processor    Intel(R) Core(TM) i9-10900X CPU @ 3.70GHz   3.70 GHz
Installed RAM    64.0 GB (63.7 GB usable)
Device ID    77F498C3-7EBE-479E-AE21-AAFC8AC96B26
Product ID    00325-81833-14367-AAOEM
System type    64-bit operating system, x64-based processor
Pen and touch    Pen and touch support with 10 touch points
GPU Nvidia 4070Ti

Most frequently used cameras include Panasonic G9, GH4, GH5 (into an Atomos Shogun Flame), GoPro Hero Black 5 and 6, Mavic Air 2 drone. A typical Vegas Pro timeline could include footage from any or all of the above, png/tiff seqeunces from Cinema 4D/After Effects (often with alpha channels), stills, voiceovers - a real mixed bag!

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