Frustrating day with Xvision/RME

PipelineAudio wrote on 10/14/2002, 5:31 PM
RME says that its newer HDSP model cards are different enough that I might cure my woes. I tried to talk to xvision about sending some out and again it was the Blame Vegas Game.

I will concede, that it could be a vegas problem, but thats not the point. The BIG problem is AGAIN, they have convinced my partner that vegas isnt a professional app, "they sell it at Best Buy ". SO now, again, I gotta take a lot of heat.

What next? Are they gonna tell me what mics to use? What preamps? What compressors ? this is ridiculous!!!! If you arent recording bands, with customers over your shoulder, you got NO right to tell me what app I HAVE to use. Its a big fat pisser.

Rernroll, can you help me with a big fat nasty email to xvision and RME about why we CHOOSE to use this app, and why insisting that I use samplitude or nuendo ( a midi sequencer that happens to record audio as well )is a JOKE and a slap in the face?

Comments

CDM wrote on 10/14/2002, 6:42 PM
I'd be happy to join in on that email!
pwppch wrote on 10/14/2002, 7:18 PM
I am having a problem with this all. Tom Sailor @ XVision has been cool in the past. I have tried emailing him with regard to this, but I figured he must still be recovering from AES and that is why I havn't heard back from him.

Peter
stakeoutstudios wrote on 10/15/2002, 3:12 AM
If you guys draft an email, I'll be more than happy to contribute it it! Make sure you post it on here, it could be an interesting read!

Jason
CDM wrote on 10/15/2002, 10:37 AM
I actually have had no qualms with X-vision. They were very accomodating to me when I purchased my RME card but I got into no conversations about Sonic Foundry. I meant more that I would like to be part of an email concerning supporting SF's pro-ness and the fact that anyone who says it's a toy doesn't know what they are talking about.
JoeD wrote on 10/15/2002, 3:20 PM
It'll be a toy until SF gets their sh*t together and starts marketing it properly.

repeat this until it sinks in.

JoeD
Rednroll wrote on 10/15/2002, 4:17 PM
Seeing that I don't own any RME cards and am not experiencing this problem, then my input would not be useful. I think it was a great offer that Sonic Foundry made to you, to send them your PC and let them do some analysis of where the problem lies. They probably have all the tools needed to analyze problems that may lie between software and hardware communication. Right now without that we're only taking shots in the dark and could be accusing Xvision wrongfully of where the issue is. There's tons of hardware in your PC like the RAM,Processor,Video cards, Mother Board, SCSI controlers, even your mouse and the driver it's using could be a problem of the way Vegas accesses that information. With my Electrical Engineering experience and if I was Xvision I would probably be pointing at Vegas too, since they haven't seen this problem with other software and P4's. Also they may be thinking you are to blame because you built the DAW and there might be something you did wrong in your setup, component choice or maybe you could have damaged the computer hardware due to electro static discharge on your hands. There's probably a million things that could contribute to the issues you're having and seeing that they aren't hearing this problem from 100 other RME users, then this isn't very high on their priority list and it is just easier for them to say, "Use an app that works for you." I'm actually quite impressed that Sonic Foundry offered to do the analysis for you since this is the only case they've heard of this issue. I would take that offer and run with it, and then if you find out that the problem is RME, then I would start to send them nasty emails, because then you have the right to say "I told you so....you SOB's!!"

Red
stakeoutstudios wrote on 10/15/2002, 5:26 PM
It is a fair point, SF have offered for you to ship your entire machine to them to be sorted out, at their expense!

Tech support does not get any better than that! Do it!

Jason
PipelineAudio wrote on 10/15/2002, 6:12 PM
I am overjoyed with SF's offer, I jusy gotta get something else up and running in the meantime if I send it out.

thats not the point though

the point is telling my partner, that its a toy cause its sold at best buy, is what pisses me off. They have no right to tell me what software to use

go back and read the first post again if you need to
Rednroll wrote on 10/15/2002, 9:15 PM
Well if that's your partner's only stand is that Vegas is not a pro piece of software because it's sold at Best Buy, then he should be the one ashamed for not using it. Adobe Photoshop is also sold at Best Buy and that is a professional video editing tool used worldwide in almost every Video editing suite in the world. Windows XP is also sold at Best Buy.....so is he lauging at your OS too? ProTools is sold at Guitar Center....guess what? So is Vegas Video. I can't write a piece of software and walk into Best Buy and ask them to sell it, so if Sonic Foundry is able to sell their product at Best Buy, then it must be worth Best Buy caring it on their shelves, because shelf space cost money. I'm totally missing your partners point, and he doesn't sound like too smart of a partner.
PipelineAudio wrote on 10/15/2002, 9:25 PM
dude..I wasnt clear enough

Tom at xvision said that.." use a pro app" "its sold at best buy, how good can it be ?" " you can see how much stuff vegas has stolen off of nuendo and samplitude but it still isnt a pro app" " its for video, and even sonar is better for that " etc...

my partner is just a business guy, he doesnt do this stuff. So when someone tells him he'd get more business using a "pro " app, thats when he gets worried
SHTUNOT wrote on 10/15/2002, 10:36 PM
Make sure that your partner understands that this is pretty much an isolated case. Isn't it? Didn't someone say prior that other RME users use vegas without problems? Is there a RME forum that you could take a poll in to get a better view of the percentage of users with probs per those without?

Send it in to sofo and see whats up. Later.
PipelineAudio wrote on 10/16/2002, 12:04 AM
seems fine on P3.. Im gonna try a friends athalon this weekend

tried to find anyone on the RME forum using vegas with a P4 and couldnt...but thats beside the point. What Im upset about is the attitude. And at AES, rednroll found out that this is the norm, about how people see vegas.
JoeD wrote on 10/16/2002, 4:21 AM
<<Adobe Photoshop is also sold at Best Buy and that is a professional video editing tool used worldwide in almost every Video editing suite in the world>>

Wow. Photoshop is a video editing app now.

<< not a pro piece of software because it's sold at Best Buy>>

Hmmm, I bought V3 butt cheap at Best Buy. ALL professional audio apps are sold at Best Buy.

Right on SF

JoeD
JoeD wrote on 10/16/2002, 4:24 AM
<<tried to find anyone on the RME forum using vegas with a P4 and couldnt...but thats beside the point. What Im upset about is the attitude>>>

Ouch. SF why weren't you guys there?

JoeD
Rednroll wrote on 10/16/2002, 10:34 AM
"Wow. Photoshop is a video editing app now."

Yes, it's not for the actual video editing....but I thought you might be smart enough to figure that out.....I forgot the mentally challenged window lickers hang out in this forum too. I said "Video editing Tool", go back to highschool and take some English classes so maybe you can communicate with the rest of us. It's used alot to do graphic editing and then those images get imported into video. I guess you've never saw a logo or image superimposed on top of a video? Or an image that flies across the screen. How many video editors have you worked with? Many editing studios that own Avids, use Photoshop for these types of image editing. I've worked in 3 advertising video editing suites that do this type of work, and they all use Photoshop and say themselves that Adobe Photoshop and Illustrator are industry standard programs for professional studios. These studios charge approximately $500-$800/hr for video editing....how much money do you make again? If you have something to prove, then why don't you? The only thing you're proving now is how little experience you have.
JoeD wrote on 10/16/2002, 7:02 PM
uh....yeah.
Right.

Nice explanation - but i didn't need it. It was a slip of the name, that's all.
It's Premiere.

Photoshop deals with images (whether you stick them into a "video" is a separate issue.
Why don't you take your own advice and brush up on the info yourself.

JoeD
AudioMAN wrote on 11/10/2002, 8:58 AM
Subject: RE: Peter, routing question
Posted by: AudioMAN (Ignore This User)
Date: 11/8/2002 6:18:37 PM

Well, I've been reading some of the threads here and It has been obvious that some use this forum for audio purposes and some, who aparently don't have much of a life, use the forum to satisfy some inner insecurities, or maybe it's some kinda impotence problem with the ol' lady, or I think even more aparent, some have a basic agtagonisticly, inept ability to converse with peers. We all know who the later is,,, Rednroll,,, I just don't understand why this f'khead even hangs out here, it seems to be such a ordeal for him, HE IS THE KING OF "DRAMA QUEENS". WHAT I WANNA KNOW IS; how does he get into his house or car, his head must be the size of "port-a-potty", must be tough traveling around with such an ego. At this point, I guess I should be addressing him personally, Rednroll, my best advise is this, solve whatever life challenges or mental deficiencies you may have, outside of the forums, don't bring your BS to us, it is not only a waste of time to read your threads (due to the exhaustive effort you put into bashing honest, hardworking, PROFFESSIONALS). You may know a thing er two about a thing er two, but your being an A$$HOLE, far outways any talent or experience you may have acquired, and that is being quite generous,,, illuding to the fact that you may have any talent or experience. Your probably some 15 or 16 yr old, with repressive parents, who spends all his time in chat rooms, and makin' .mp3s, if your anything more, then listen to a newcomers feedback re: your obvious lack of proffessionalism and/or anger mgmt issues. Well I am feeling like this is gonna be a waste of time, as he's probably not gonna listen, and start f'king with me, what a loser. My sympathies, PipelineAudio, this guy is a real "piece of art or sh!t" depending on how one chooses to phrase it.



Subject: RE: Peter, routing question
Posted by: AudioMAN (Ignore This User)
Date: 11/8/2002 8:05:52 PM

threads like this from rednroll are what encouraged my thread:

Subject: RE: Peter, routing question
Posted by: Rednroll (Ignore This User)
Date: 11/7/2002 11:24:36 PM

Lol!!! The word "clueless" comes to mind. Oh Peter...Please help me, I'm an incompitent twit, can you please tell me how to route signals so they go unmolested.

Peter, give him some real advice and tell him to find another job, because if he doesn't even know how to route signals digitally without effecting them, then there's really no hope for this boy wonder.

THEN THE NEXT 2 THREADS REALLY PISSED ME OFF:

Subject: RE: Peter, routing question
Posted by: Nat (Ignore This User)
Date: 11/8/2002 12:00:45 AM

I'd be interested by an answer, I'm a recording newbie and this info would help me,
Thanks
Reply

Subject: RE: Peter, routing question
Posted by: Rednroll (Ignore This User)
Date: 11/8/2002 12:18:07 AM

Sorry Nat....you're a newby, but this guy has been recording for 10 years and still doesn't know the answer. Send me an email at REDNROLL@HOTMAIL.COM and I will tell you the answer.....for right now the suspence is gonna kill this expert......oh Please help me Peter......LOL!!!




Subject: RE: Peter, routing question
Posted by: AudioMAN (Ignore This User)
Date: 11/10/2002 8:33:39 AM

What a tiny little mind, to think that only the reciepiants are bothered by your need to offend and insult those seeking knowlege. My last threads were written to state my disdain for your use of this forum to vent personal feelings re: other users whom you may have "issues" with, that is what email and chat rooms are for, get it out of your system, once and for all, don't fight like a girl, in a forum. And also in my last threads I wanted to commend those with the stamina and dedication to continue gaining wisdom, in spite of jerk-offs like you and myst. It is hard enough to find knowlege and "correct and accurate" information in our biz, there aren't many sources to get the education, especially at the level PipelineAudio is at, one must put in alot of time and effort and seek out those who have the "correct" info we need. I think that's why most of us are here, to seek info, NOT to contend with "farts in the wind", like you two. IF YOU'RE NOT HELPING, YOU'RE IN THE WAY. My appolgies to all who may have found my threads troublesome, but I have been reading the forum for awhile, getting tons of info without even having to post, but friggin' rednroll, has been buggin' the hell out of me with his BULL$HIT attitudes, and his willingness to use this forum, instead of privately voicing, his objections and complaints with PipelineAudio. I finally snapped and had to relay this. Unfortunately, I have completely resorted to thier mindless antics, which I will discontinue as of now, AS LONG AS rednroll, USES THE FORUM FOR IT'S INTENDED PURPOSES, TO ALLOW Sonic Foundry to get feedback on their products and TO GIVE US ALL A COMMUNITY TO DISCUSS AND CONSULT WITH OTHERS USING THESE SAME PRODUCTS.
Rednroll wrote on 11/10/2002, 11:29 PM
Oh the drama!!! I'm happy to see I create such an impression on people, where they actually spend a lot of time writing up a bunch of philosophical B.S. and post it in almost every thread I've replied too or created. I hope you're not loosing too much sleep, I know I'm not.

Rednroll
Angelic_Records wrote on 11/11/2002, 9:11 AM
I guess he/we are tired of your crap, and finally somebody was willing and dedicated
enough to confront all of the "mud-slinging". I personally respect the stand
audioman has taken with you. Seems nobody else was willing to say the
obvious, "STOP THE BS", and let your self image catch-up with the image you're
portraying. Right now they are vastly different. You think you're "the MAN", but
you are, more times than not, an obstruction to objectives, when you critisize
others who may be less knowlegable, for simply wanting answers or confirmation to
what they think they know.
Rednroll wrote on 11/11/2002, 9:16 AM
And how are you any different? There's constructive information in this very post from me. Where's the information you've ever shared? I'm listening but not hearing nothing from you or Audioman. What? Don't know anything to contribute? Then shut-up and listen.
Angelic_Records wrote on 11/11/2002, 11:27 AM
BLAH, BLAH, BLAH
IT'S NOT THE INFO THAT ANYONE IS IN CONTENTION WITH,
(it may be debated and/or disputed, which is the art of a tech forum),
IT'S THE CONDESENDING AND INSULTING WAY YOU SOMETIMES OFFER IT.
DON'T YOU GET IT, YET?
GOD, YOU ARE HARD-HEADED!
You're the only one that cannot smell your own stench.
Regardless of how much you may know, nowbody likes medicine tasting the way you offen flavor it,
HOW MANY WAYS CAN ONE PUT IT.
WHERE IS MY RELIEF, I KNOW I'M NOT ALONE IN THIS QUEST TO CLEAN UP THIS FORUM.
MyST wrote on 11/11/2002, 11:39 AM
"I KNOW I'M NOT ALONE IN THIS QUEST TO CLEAN UP THIS FORUM"

Oh...my...God!!!

Well...not much else to say, is there.
drbam wrote on 11/11/2002, 11:48 AM
<<WHERE IS MY RELIEF, I KNOW I'M NOT ALONE IN THIS QUEST TO CLEAN UP THIS FORUM. >>

The above sounds pretty desperate so here's some suggestions:

1. Print a copy of your post (the one which the above quote came from).

2. Take the hard copy of your post and go to a fairly good size mirror.

3. Look in the mirror and read your post aloud at least 3 times, making sure to keep eye contact (you will probably find this difficult but keep trying, you can do it).

4. Do everyone a favor and try very hard to refrain from posting on these forums unless you have something useful to offer related to AUDIO.

5. If you find 1 thru 4 too difficult, go find a good therapist and try to get a life!

drbam
PipelineAudio wrote on 11/11/2002, 11:56 AM
why dont you hold douchebag to the same standards guys?