@Grazie Wow, very crazy... Do you have 110V or 220V outlets, what are the volts under load, and what else is running on that circuit? Also, how stable is the electric service in your area, i.e. do you have regular power outages, etc?
Haven't tested the others (Corsairs) lately, but my 1000W EVGA under full load maintains 4.96 - 5.00v, 11.984 - 12.040v, and 3.296 - 3.312, all well-within the specified 5% margin of error... The better PSUs are really good at maintaining stable output voltages, so as long as you have a good PSU, and your household electric is stable, then you should be good to go...
@Grazie Wow, very crazy... Do you have 110V or 220V outlets, what are the volts under load, and what else is running on that circuit? Also, how stable is the electric service in your area, i.e. do you have regular power outages, etc?
@TheRhino - The UK was 240volt, but during our EU link went 230volt and that was phased-in over a period decades before I had any video editing platforms. So, outlets all get 230volts and that same outlet is on a Ring supplying our upstairs. Many outlets and many different devices. Our Power service has been stable for +10 years. There’s no outages now nor in the last 10 years - it’s London, there would have been hell to pay!
Haven't tested the others (Corsairs) lately, but my 1000W EVGA under full load maintains 4.96 - 5.00v, 11.984 - 12.040v, and 3.296 - 3.312, all well-within the specified 5% margin of error... The better PSUs are really good at maintaining stable output voltages, so as long as you have a good PSU, and your household electric is stable, then you should be good to go...
@TheRhino - These figures for stability will be tested fully, and be assured I’ll be asking them to do it under normal and LOADING of a Vegas Project - you’d better believe it! 😎
@TheRhino - I know you want the best for me, and, so does this National and International company. You’ve been kind enough to give me pointers and your thoughts ARE being passed onto the Engineers. As a way of reassurance to you, please realise is that I’ve had Video Editing PCs running on the same circuits within the same venue for +twenty years so this has got to go a long way in pointing that surges, spikes and under-runs aren’t typical and regarding this I’ve also protected the PC with a surge protector and have done so for this 20 year period.
Last night removed side panel and switched off. Now, it’s working. GPU, PSU everything is up to muster. I’ve taken piccies of it open just to show the Company. Is it at all possible that any, ANY residual current/capacitance is remaining due to successive reboots?
Ive left a Veg cycling over and over and the AIDA64 Program is presently showing all temps are fine and the GPU Fans are spinning. Their hotline opens in 90 minutes and I’ll report what I’ve got. Weird....🤔
BackUp the Bus! All working. I found out that A piece of ScreenGrab software’s Updater was running havoc. After I knew it WANTED to update, so far my issues have gone away.
thanks for all your inputs. 😘
Windows isn’t closing correctly and needs to be SWITCHED OFF. So, definitely going back to Hospital tomorrow. Very disappointed.
There are times when Windows doesn't fully shut down for me. Monitors would turn off, RGB keyboard and mouse will be off, but the CPU cooler is still spinning, the RGB RAM is still doing it's thing and the same with the video card. There is no hard drive activity, at least the LED isn't blinking.
I hold down the power button for 5 seconds, and the machine shuts down. It restarts fine, and shuts down fine most of the time. But there are those moments where it doesn't. It's a "windows" issue, not a PC issue.
@Reyfox - Yes, you’re correct. However, when restarted does one of your HDDs become unavailable? This is now happening for me. Luckily, I had one of Support gents actually “seeing” the issues as I was ScreenSharing with him. I’m starting to become philosophical about all this.
@Grazie, yes, everything is there. Was there a new installation of Windows when you received your Monsta?
Since my PC is a general use PC that has been running with Win10 for 4 years, I'm in the process of migrating over to a new Win10 NVME drive. I watch how fast my recent Ryzen PC build for my wife boots up, even after installing all of her "fluff" apps, further cemented the idea the its time to migrate to a fresh Win10 install.
I was having an issue with some of the internal drives not showing up. Since I built the PC, I made sure all internal connections were secure. Checking the 24pin motherboard cable, it wasn't fully seated on one side. Pushed it down, no more problems.
@Grazie, yes, everything is there. Was there a new installation of Windows when you received your Monsta?
@Reyfox - Not this time around. The PC was tested as working, and for an hour I was able to reboot without issue, but after a two hour rest and reboot one of the drives became unavailable.
I was having an issue with some of the internal drives not showing up. Since I built the PC, I made sure all internal connections were secure. Checking the 24pin motherboard cable, it wasn't fully seated on one side. Pushed it down, no more problems.
@Reyfox - This is the third time it’s gone back, I can only think ALL of what you are saying is being done. However, the pressure that COVID19 has been making on all sectors of our society has yet to be realised and unearthed. Companies are working from home and are stretched, well, that’s my theory.
“The MONSTA! Times” An update in frustration.
1) Chief Engineer reproduced the issues: Invalid Drive on Reboot
2) Much, much BIOS deep-diving and resetting, resulting in:
So simple when you know the what and then the how, and in my case not so much 😜.
The machine actually worked on first delivery? If so what caused the change & can it happen again?
Frustrating when these things go wrong. Happy editting.
"To resolve the issue the network stack option was disabled and configured the CSM settings correctly, allowing only storage devices to take priority in the boot queue."
I would have thought that since it's a modern PC with UEFI bios that the network stack option to be disabled but CSM to allow UEFI, i.e. CSM disabled
I'm glad I just bought a PC from stock and not from a self declared specialist. My Monsta works perfectly without any frustrations. I really hope yours also will.
I have always built my own PC's since the 1990's, but do understand people have machines built for them.
I am surprised by the deep dive into the BIOS though.... I too have UEFI as a boot. I thought that all "modern" PC's had this.
But an glad that so far, they have found a conflict and that you should have your PC back soon.
Just curious, does it come with a child lock?
Grazie, so sorry about this back and forth, i so understand exactly the frustration you are going thru my friend. Hope your system can be finally resolved properly soon.
Personally what i do now Grazie, i just purchase stock PC or Laptop from an electronic outlet, and then do my personal configurations. (Stress free).
Keep us posted!
Grazie, so sorry about this back and forth,
@Steve_Rhoden - Since January it’s been with the company for 64 days, I’ve had for 34 days.
i so understand exactly the frustration you are going thru my friend. Hope your system can be finally resolved properly soon.
@Steve_Rhoden - Yes, I believe they’ve nailed it.
Personally what i do now Grazie, i just purchase stock PC or Laptop from an electronic outlet, and then do my personal configurations. (Stress free).
@Steve_Rhoden - I really didn’t have the “chops” to do this in the last two decades.
Keep us posted!
@Steve_Rhoden - Sure..... should be here in the next hour.
👍
@Steve_Rhoden - Working like a Trojan! Breathe out..... and..... relax...
Wonderful!