Has anyone received their DVDA training video from www.vegastoolsandtraining.com ?

GTakacs wrote on 8/10/2004, 10:46 PM
I have ordered one at the end of June with the release date being advertised as July 17th for both DVD Author and Vegas5 training videos, it's mid August and I still don't have it. I have sent an e-mail to Vegas Training and Toos a couple of days ago, I have yet to receive a response. If these DVDs were put in mail on 7/30 I should have had mine a long time ago.

Being late with a product is one thing (does tell some about the author's skill of scheduling). Not giving consoloation prize for people who pre-ordered it a long time ago, is still something I can swallow (we are promised 3 hours instead of the original 1.5 hours for the DVD Author, but nothing on the Vegas5 video that justifies the delay). Telling that the DVDs are shipping as of 7/30 and me not getting one by 8/10 is unacceptable. Not responding to e-mail is just plain unprofessional.....

I kind of regret ordering and waiting for these DVDs at this point, I wish I could still dispute the charge with my credit card company, but no, that ship has sailed a long time ago...... Long live the pre-ordder!

So anyone who is thinking about ordering these videos, might want to reconsider. At least wait until they're ready to ship (the allegedly have been ready to ship since 7/30, see this link, still no DVD).

Sorry if I sound pissed, but it's because I am! I got promised two instructional DVD sets by July 17th, it's August 10th and I have none.....

Comments

GaryKleiner wrote on 8/11/2004, 7:51 PM
Greg,

Yours went out on Monday via Priority Mail,
Sorry if your e-mail was overlooked. I hope all will be forgiven when you see then end result.

Gary
GTakacs wrote on 8/11/2004, 9:48 PM
You might want to reconsider the candy next time (it's a nice touch nevertheless), here in the 100+ Texas weather they tend to melt by the time I get to my mailbox ;-).

Thanks for the reply, I'll report back as soon as I'm done with mastering DVDA.