HELP!! HELP!! Please HELP!! My Vegas Crashes Randomly for no reason.

iEmby wrote on 12/22/2019, 3:47 AM

I sent u this screenshot of my problem. Please give me any solution if u have or give me advice for change of my system or software. In any cost please solve my problem.

  • i have subscribed vegas pro 365 running vegas 17 build 387 (latest version)
  • i have also vegas pro 15 build 416 (permanent purchased version)
  • i don't use any external plugins
  • i have | Intel i5 7th Gen. 3.60GHz | Corsair RAM 16 GB | 4 GB Radeon RX 560 GPU | 250 GB SSD | ASUS H270 PrimePRO Motherboard

please help me. i am frustrated now. i am planning to cancel my contract due to this problem which is wasting my time so much.

Last changed by iEmby

PROCESSOR
     

Operating System: Windows 11 Pro 64-bit (Always Updated)
System Manufacturer: ASUS
12th Gen Intel(R) Core(TM) i7-12700 (20 CPUs), ~2.1GHz - 4.90GHz
Memory: 32GB RAM
Page File: 11134MB used, 7934MB Available
DirectX Version: DirectX 12

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MOTHERBOARD

 

ASUS PRIME H610-CS D4
Intel® H610 (LGA 1700)
Ready for 12th Gen Intel® Processors
Micro-ATX Motherboard with DDR4
Realtek 1 Gb Ethernet
PCH Heatsink
PCIe 4.0 | M.2 slot (32Gbps) 
HDMI® | D-Sub | USB 3.2 Gen 1 ports
SATA 6 Gbps | COM header
LPT header | TPM header
Luminous Anti-Moisture Coating
5X Protection III
(Multiple Hardware Safeguards
For all-round protection)

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EXTERNAL GRAPHIC CARD

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INTERNAL GRAPHIC CARD (iGPU)

------------------------------------------------

LED - MONITOR

Monitor Name: Generic PnP Monitor
Monitor Model: HP 22es
Monitor Id: HWP331B
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI

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STORAGE DRIVE

Drive: C:
Free Space: 182.3 GB
Total Space: 253.9 GB
File System: NTFS
Model: WD Blue SN570 1TB (NVMe)

---------------O----------------

My System Info (PDF File).

https://drive.google.com/open?id=1-eoLmuXzshTRH_8RunAYAuNocKpiLoiV&usp=drive_fs

 

Also Check

Some useful creations by me including VEGAS Scripts

https://getopensofts.blogspot.com/

 

My YouTube Channel Dedicated to Only VEGAS Pro Tutorials

EDITROOM : My YouTube Channel (For VEGAS Tutorials)

Comments

fr0sty wrote on 12/25/2019, 7:55 PM

Read the "information required to help you" FAQ and post what it says to post here. Then tell us when Vegas crashes, describe the exact process happening when it crashes. While editing? While opening?

Systems:

Desktop

AMD Ryzen 7 1800x 8 core 16 thread at stock speed

64GB 3000mhz DDR4

Geforce RTX 3090

Windows 10

Laptop:

ASUS Zenbook Pro Duo 32GB (9980HK CPU, RTX 2060 GPU, dual 4K touch screens, main one OLED HDR)

karma17 wrote on 12/26/2019, 5:47 PM

I have several versions of Vegas installed on several computers, and just yesterday, on one computer, it kept crashing when I hit "Render As." It generated crash reports, which I sent in. Interestingly, it was crashing in both V15 and V17, so I figured it must be something amiss in my system. I ended up doing a complete reinstall of Windows, and the problem resolved. I was getting some kind of unmanaged exception error related to the kernel. To be fair, I had a ton of applications on that computer and I'm not surprised something happened that Vegas didn't like. But yes, it can be very frustrating to have a continual crash in the middle of a project.