Help! Print To Tape Problem

Grazie wrote on 6/19/2002, 7:53 AM
Okay....

I'm printing to tape. Well actually I'm sending my PAL-DV to my Hollywood Dazzle to be converted to AV tape etc etc... and I'm getting the following message when the procedure comes to a halt:

"An error occurred during the current operation

An exception has occurred"

I can Preview in the Print To Tape preview window. But I can only do this previewing once, then I get:

"An Error occurred during the current operation

An Exception has occurred"


What is also interesting is that I’m printing to tape and not capturing. Maybe this is just semantics for the VF Capture programme. Anyway this is promptly followed by a lengthy "Description" of the details - means very little to me [what is interesting is that in the second line it says Build 98 - wellll I have got VF Ver 2.0c Build 125]:-

Sonic Foundry Video Capture
Version 2.5c (Build 98)
Exception 0xC0000005 (access violation) READ:0x20200030 IP:0x425F29
In Module 'VIDCAP25.EXE' at Address 0x400000 + 0x25F29
Thread: GUI ID=0xFFF0D093 Stack=0x8CF000-0x8D0000
Registers:
EAX=00000000 CS=01a7 EIP=00425f29 EFLGS=00210246
EBX=ffffffff SS=01af ESP=008cf9a8 EBP=20200030
ECX=20200030 DS=01af ESI=006b4c44 FS=3f5f
EDX=00000001 ES=01af EDI=ffffffff GS=0000
Bytes at CS:EIP:
00425F29: 83 39 08 75 31 8B 91 48 .9.u1..H
00425F31: 01 00 00 8B 89 4C 01 00 .....L..
Stack Dump:
008CF9A8: 09370E13 03D50000 + 5620E13
008CF9AC: 0000061C
008CF9B0: 00436D93 00400000 + 36D93 (VIDCAP25.EXE)
008CF9B4: 20200030 1C230000 + 3FD0030
008CF9B8: 20200030 1C230000 + 3FD0030
008CF9BC: 006B4C44 006A0000 + 14C44
008CF9C0: 00000000
008CF9C4: 006B01B4 006A0000 + 101B4
008CF9C8: 00000000
008CF9CC: 00000000
008CF9D0: 00000000
008CF9D4: 00000000
008CF9D8: 006B62CC 006A0000 + 162CC
008CF9DC: 00000000
008CF9E0: 0042DE26 00400000 + 2DE26 (VIDCAP25.EXE)
008CF9E4: 0000061C
> 008CF9F8: 00439263 00400000 + 39263 (VIDCAP25.EXE)
008CF9FC: 009F36E0 009F0000 + 36E0
> 008CFA00: 0043740C 00400000 + 3740C (VIDCAP25.EXE)
008CFA04: 006B4C44 006A0000 + 14C44
008CFA08: 20200030 1C230000 + 3FD0030
008CFA0C: 006B01B4 006A0000 + 101B4
008CFA10: 00000001
> 008CFA38: 00450D6E 00400000 + 50D6E (VIDCAP25.EXE)
008CFA3C: 00000000
008CFA40: 00000000
> 008CFA44: BFF45CFA BFF40000 + 5CFA (USER32.DLL)
008CFA48: 00000200
> 008CFA58: 004336AF 00400000 + 336AF (VIDCAP25.EXE)
- - -
008CFFF0: 42BF3F86 35690000 + D563F86
008CFFF4: 83C45FEC 83C26000 + 1FFEC
008CFFF8: BFF7A24F BFF60000 + 1A24F (KERNEL32.DLL)
008CFFFC: 00000000



OKAY Good People HELP!!!!


Grazie

Comments

kcarroll wrote on 6/19/2002, 8:23 AM
WOW!!!!................Why can't you ask easy questions?

I am neither an assembly level programmer, or a Windows Guru, so the best I can do is to offer some general comments.

I have seen address statements like the one you reproduced in cases where one application has "stepped" on another in memory. This does not necessarily require two "user initiated" applications. It is entirely possible for a single application to run afoul of some of the system level nonsense that Windows is always doing in the background.

I am assuming that you have done all the normal things, like verifying that all other user applications have been shut down, and that all TSRs and "behind the scenes" utilities are disabled.

One thing that resolved a similar Windows issue for me was resetting the virtual memory settings. I'm not sure how that helped, but it did. Perhaps it makes a difference in how programs are loaded into physical memory.

What we really need here is for one of the Sonic Techs to tell us what sort of occurence triggers that error message.

kcarroll
laz wrote on 6/19/2002, 9:13 AM
I've heard of Dazzle before. Does the Dazzle replace a firewire cpture card? If so one of our dazzle aces should be able to help.
Grazie wrote on 6/22/2002, 9:28 AM
Kcarroll & Laz

Stripped everything down as always.I've 95% system resources. Still getting this nonsense.

It's driving me bonkers!

Grazie