Help - VMS 10 crash with MOV files, works with MP4

ribbony wrote on 7/7/2012, 10:41 PM

I have just returned from and OS trip. I used a Canon 600D DSLR to take a lot of movie footage, it is in MOV format. Every time I try to drag and drop a bundle of these files into VMS10 it crashes. I tried it again with a big bundle of MP4 clips that I took last year (Samsung WB650) and it works fine.

I have tried several time and have even reduced the number of clips I am trying to put in the time line or project media areas, still it crashes ?????????

Help !

PS: I am using Win 7 & 64 bit, up to date.
Vegas Movie Studio HD Platinum Version 10.0 (Build 179)
Machine is an Acer X1800 4gig ram, etc. (quad core)

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billcoffin wrote on 7/12/2013, 1:36 PM

Interesting topic. I'm running MSP 11 and still have the .mov problem. No apparent extra codecs, or at least none show up in my menus. The .movs are from an iPhone 5.

Disappointing. I recently upgraded from XP to Windows 7, but strongly considered a Mac. I went with W7 for, among other reasons, the ability to continue running MSP. So now I'm looking at other editors, after 9 or 10 years as a happy Sony user.