Hoqw long to get auth code via email?

nolonemo wrote on 7/21/2009, 10:14 AM
I reloaded Vegas Pro 8 and DVDA 5 after a computer rebuild, and got error messages when I tied to activate. I sent in a request for activation codes via Sony's support site Sunday afternoon, but haven't had a response yet.

Is there a phone number to do phone activation? I can't find one on the support website.

This is pretty bush league for what are touted as professional apps, if you ask me. Adobe's activation scheme sucks too, but at least if you have a problem you can get it handled right away.

Comments

ronhurt wrote on 7/21/2009, 10:21 AM
Did you check your junk mail folder? That's where my email went when I did the "register from another computer" route last week
MSK wrote on 7/21/2009, 11:27 AM
You can get your authentication code live and immediately by going to online chat support m-f 9am-5pm cst:

click here for live chat
nolonemo wrote on 7/21/2009, 11:42 AM
Good point, MSK, I guess I will do that tomorrow.