How did I?....

tumbleweed7 wrote on 5/10/2009, 9:37 AM

I have no idea how I did it... but I was upgrading to Pro9, & I think I just ordered another Vegas Pro8, of which I already have...(kicking self!)

Has anyone else had this happen?... I thought it was odd that I didn't see any of the choices for the xtra software...

Anyone know if I can get a refund? .... & if so... should I go ahead & preorder 9 today? : ) ... or wait 'till the morrow.... after talking with customer support....

Comments

tumbleweed7 wrote on 5/10/2009, 9:54 AM
Ok...

retraced my steps... I found that when I clicked on "shop for upgrades" i mistakenly ! clicked upgrade to Pro8... my bad....

My problem is now, what to do... as I read that downloads are not returnable...
So I will wait, wait, wait ,& wait 'till the morrow, talk to support, & see about resolving this mess I've gotten myself into....

BTW... Happy Mothers Day! ....to all you Mothers...
decaffery wrote on 5/10/2009, 10:46 AM
no problem there, I asked this question to a SCS rep 2 weeks ago: "if I dont pre-order and bought the old 8pro upgrade instead, would I get a free upgrade to 9pro when it comes out."

the answer was yes, as long as you buy it within 30 days prior to or 30 days after the release date. So whether you did it by accident or intentionaly like I did- SCS will give you a serial number for 9 if you call them up and explain whats up.

Tomorrow is May 11, so call them up then and they should set you up.