Thanks, Spot. I'm sure you're sick of hearing about this, but it's to do with the keyboard audio controls (the vol up/down and mute buttons). In Vegas 4 they affect only the outgoing audio to my speakers, which is extremely handy when doing noise reduction and compression so that I don't blow my speakers and annoy the neighbors.
Vegas 5 made these controls affect track properties, which is absolute insanity IMHO. I've disabled that feature in Vegas 5 so it causes no further trouble, but the keyboard controls now do nothing at all.
What this means to me is that I have to edit everything in Vegas 4 and only when there is something that Vegas 4 can't do (like rotoscoping and 3d stuff) do I go to Vegas 5. Extremely inefficient and messy.
So my question is how do I make the keyboard audio controls work in Vegas 5 like they used to in Vegas 4?
Any thoughts? Thanks!

I'm wondering if a remapp is in order. Do you have the multimedia check box in Prefs selected?

. .Spot we are too good here! Perhaps we should ignore people and then eTech would respond more and often - he he he ... ;-)

Grazie

BElieve it or not, the forums figure big in tech support. Nancy Workman and I spent a lot of time talking about how to make the webspace more customer self serving...And it's grown from there, and become something of it's own...

Thanks Spot . . Now all sing .. à la Queen: "We Are The Champions . . . . We Are The Champions . .. ."

Grazie

I believe in these forums and this one in particular was a strong reason why I dumped Avid (which I found impossible to figure out) and bought Vegas. In my one year of editing, I think I've learned a tremendous amout and am extremely appreciative of the people who take the time to help solve all us newbies with our questions.
But, I'm still at a loss for this one. I do have enable multimedia keyboard checked and it still does nothing. I tried unchecking it and still nothing.
Is there anything else I can try?

Perhaps this was done to enable automatlic fader control of volume and pan envelopes. If this is the case I find it to be kind of handy.

Musman,
couldn't you remap the function? Then Vegas wouldn't interpret the keys and whatever other thing needs to see them to control the volume should work?

Alternatively, wouldn't just a volume control, like a physical one on the speakers do the job, well unless you're using a laptop in which case you might have a problem. The other answer might be the Big Knob USB thingy that's made for the Mac, seems to work on PCs as well.

Don't know if any of this helps, just trying to see other ways to skin the cat (apologies to cat lovers).

Bob.

I certainly don't want to make an enemy here, but I completely disagree. This is one feature that I use everyday. I find it a good idea to crank up the volume at times to check if there's a glitch here or there or extra noise, etc. Sometimes things sound fine on your computer but various issues arise when its at a different venue, like a festival or just someone else's system and its easier to pick these things out at a volume louder than you'd want to listen to regularly. Again, I don't want to go deaf, damage my speakers, or upset my neighbors, so I'll use the keyboard volume controls to quicky change the levels or mute things if necessary.
Mixing music and dialog I also find tricky as at certain listening levels one mix sounds appropriate and at others it doesn't work at all. So I use the keyboard to adjust the volume to test out the options.
When I mentioned this before a few people mentioned that this change bothered and slowed them down as well. But I don't see how to get along without it, as reaching out for my speaker's volume every time is not really an alternative.
Again, I'm not trying to attack anyone, so please don't take this the wrong way. I just want this feature back.

Musman,
did you read what I and a few others have said about remapping?
For what you're doing, looking for the bad bits in the audio I always use cans, much better at highlighting the glitches than speakers, and you don't need to crank up the vlume to hear it either.
Not much use for juding a final mix I find though.

Bob.

Have you updated/upgraded windows since you got V5? Maybe it's a windows issue (or a keyboard driver issue since this is susposed to mute the master volume out on your PC only from what I understand).

I think spot suggested unchecking (or checking) the mm keyboard checkbox.

Hello musman,

As the manager of the Customer Service and Technical Support departments for Sony Pictures Digital's Media Software division, I can speak on our workload with definition. The Tech team is still a bit behind due to the rush following the release of Vegas 5 and DVD Architect 2.0, but they are catching up quickly. As I'm sure you've noticed musman, you received a response from Brian from our Tech team earlier today. Brian will work on your case now until it gets resolved; if you have follow up questions you should expect correspondence from him on a daily basis until the incident is solved.

As for an overall response time, we respond to requests for technical support in the order they were received. However if you own a Support Plan you will receive priority service. Given complete headcount (meaning, nobody is on vacation or out sick), you should expect a response from technical support within 24 business hours, which is equal to about 72 actual hours. After the initial response, you should expect a daily response on any follow up questions you may have.

At times we do get absolutely overloaded with requests, especially just before or just after a new release. We do our best to catch up as quickly as possible, and present you with additional options in the mean time.

As is always the case, if you are in an emergency, such as not being able to activate your product and you have a gig or show to do, give us a call for help. We always listen to reason, and will help solve the problem you have. Pre-sales and post-sales support is taken very seriously by Sony Pictures Digital. We respect your use of the products we support, and will do all we can to give you the help you need to reach your goals.

I hope this information was useful.
-Josh

He's right about the followup. Once you DO get a responce you have great, almost immeditate responces. :)