Comments

rs170a wrote on 6/4/2014, 1:04 PM
Sony Creative Software Support Solutions
Be advised that there's no guarantee that you'll get better support than you will by posting on here :(

Mike
Zayed wrote on 6/4/2014, 1:13 PM
hehehehehehe
it's seem you giving up

Thanks Mike :)
rs170a wrote on 6/4/2014, 1:20 PM
Zayed, that comment comes from other users on here who have paid for support and not been happy with the results they got :(

Mike
Zayed wrote on 6/4/2014, 1:45 PM
This sad news

thank you again :(
rmack350 wrote on 6/4/2014, 1:56 PM
Well, depending on your finances, you could try paying for a single incident and see how you like their paid support. I've asked here on the forum and have never found anyone who's actually used it, but I do remember one post a while back from someone saying that it still took weeks to get useless support even if you paid for it.

Maybe happy support customers just don't post about it on the forum. Maybe there's daisies under them there cow pies...

Rob
Zayed wrote on 6/4/2014, 2:26 PM
Thanks Rob :)
Geoff_Wood wrote on 6/4/2014, 4:25 PM
Look at the top of this page and click on the "Support" button.

Else ask here and get "indirect peer support" ;-)

geoff
Barry W. Hull wrote on 6/4/2014, 4:43 PM
On the other side, I've paid for support and it was outstanding, on the phone for several lengthy phone calls, issue resolved. The techy knew his stuff.
rmack350 wrote on 6/4/2014, 7:53 PM
Barry, that's great news! This sort of feedback about the paid support option is sorely needed, I think.

Rob