How to recover my key Fred-Smith4256 wrote on 10/27/2021, 8:45 PM A while back my hard drive died and I had vages pro edit install on it. I would like to reinstall it but the key says it being used on another email or computer. I would like to see if I can recovery this key. Back to post
Comments jetdv wrote on 10/27/2021, 9:03 PM Log into your account on the Magix website and remove the activation on the old computer. Then you can activate it on the new one. Fred-Smith4256 wrote on 10/27/2021, 9:09 PM I did that and it dose not show I have the Key on my account its says it on another email, but I only used the one. jetdv wrote on 10/27/2021, 9:20 PM Apparently you used another e-mail address the first time (even if it was a typo). You will have to get with Magix support to resolve that. Fred-Smith4256 wrote on 10/27/2021, 9:33 PM How do I do that I been looking but only finding this form no support phone number or email. jetdv wrote on 10/27/2021, 9:49 PM https://www.vegascreativesoftware.info/us/forum/faq-how-can-i-get-help-and-support-for-vegas-pro--104781/ VEGAS_EricD wrote on 10/28/2021, 9:23 AM @Fred-Smith4256 I'm seeing in our system that your serial was activated earlier this morning. Were you able to resolve this? 1