The Vegas Creative Software Support Community – Find help here
I am confused, do we have TWO accounts
Former user
wrote on 8/23/2016, 1:33 PM
Do we have a Magix account AND a Vegas Magix account? It seems this forum is not connected to the Magix websites and I see some people have pics next to their posts and others don't.
I think the forum doesn't have links to Magix websites...yet. It appears to still be a work in progress. As for the pics, you can set that up in your profile. And as for two accounts, I suppose if you had previously set up a Magix account and also migrated your SCS account today then you might have two accounts.
Former user
wrote on 8/23/2016, 1:42 PM
Okay, I found the pic option. That is kind of vague.
You have a MAGIX Account now that can be used on many other MAGIX websites like magix.com, the online shops, the magix.info community etc. Some of these pages have additional informations like the username or the profile picture.
But all the same are the login credentials (email / password) and basic personal information like your real name.
Also you'll find our SCS product serials in the Service Center at magix.com later in a few weeks after the migration has finished completely.
Maybe there are two accounts. I think I was being told that my account had successfully migrated, but when I look at Grazie's profile I see his tens of thousands of posts counted. Mine shows the handful I've made today, and my old handle (nickname) seems to be taken. Probably by my migrated account. So, yes, I guess there are two.
<edit> Okay, I went back again to my confirmation email and clicked the migration link again. This time it worked and I am once again rmack350. Maybe I should update that username to rmack550 next year when/if I hit 55.</edit>
You have a MAGIX Account now that can be used on many other MAGIX websites like magix.com, the online shops, the magix.info community etc. Some of these pages have additional informations like the username or the profile picture.
But all the same are the login credentials (email / password) and basic personal information like your real name.
Also you'll find our SCS product serials in the Service Center at magix.com later in a few weeks after the migration has finished completely.
I already had a Magix account, using the same email from Sony. Will that cause any conflict or did you anticipate that and are merging the accounts?
You have a MAGIX Account now that can be used on many other MAGIX websites like magix.com, the online shops, the magix.info community etc. Some of these pages have additional informations like the username or the profile picture.
But all the same are the login credentials (email / password) and basic personal information like your real name.
Also you'll find our SCS product serials in the Service Center at magix.com later in a few weeks after the migration has finished completely.
I already had a Magix account, using the same email from Sony. Will that cause any conflict or did you anticipate that and are merging the accounts?
Then we'll just add your SCS products & serials to your Magix Account.