This is a user to user forum. If you're looking for technical support from Magix, you should contact them directly.
If you're looking for help from us fellow users, you'll need to give us more details. At what point do things not work? Have you been able to install the programs and not open them? Or can you open them but the program freezes? What exactly doesn't work when?
It is also helpful to know your operating system, your CPU, your RAM load and how much free space is on your hard drive?